We made it a family day right before the Halloween festivities kicked off. Imagine our surprise when we waited 45 minutes for a brownie sundae that was ⅓ of what a normal sized brownie would be, and it cost 3 times as much. So to set the scene there were two young ladies behind the counter this particular evening. The young lady with the white hat was eager and friendly the entire time. As I stated before, it was a family night, so our disabled 4yr old was extremely happy to be at Larry's. We placed our order for a junior scoop, funnel cake sundae, and brownie sundae. The funnel cake sundae and brownie sundae are made to order, so a little bit of a wait is normal because they are warm upon arrival. Not this time my dairy loving patron. A full 45 minutes elapsed and I ask the waitress about our sundaes. The kitchen staff within earshot, " I forgot to heat them up." Excuse me my friend did you just say, " Heat them up?!" I thought the funnel cakes were made fresh along with the brownies. Apparently not at this Larry's location, 😕 😐. So they quickly pop these morsels into a heating mechanism and plopp them onto a plate with ice cream rounds and loads of nuts and chocolate syrup for garnish. I was astonished at the sheer trickery, lies, and the unnecessary wait time....
Read moreLarry's Ice Cream and Cafe is an absolute gem nestled in the heart of town. From the moment you step through the door, you're greeted with the sweet aroma of freshly made waffle cones and the warm smiles of the staff. The ice cream selection is simply divine!
But what truly sets Larry's apart is the impeccable service. The staff goes above and beyond to ensure that every customer feels welcomed and appreciated. Whether you're a regular or a first-time visitor, you're treated like family from the moment you walk in. Their attentiveness and genuine care for their customers truly elevate the dining experience.
So if you're looking for a place to satisfy your sweet tooth and enjoy top-notch service, look no further than Larry's Ice Cream and Cafe. Trust me, you won't be...
Read moreBoca Location I called in my order for the "Buffalo Chicken grilled cheese." The person took my order and said it'll be ready in 15 minutes. I get there and see one employee tasting the ice cream behind the counter & then the guy at the register said I don't have any orders for pickup so I had to tell him what I ordered again so they would go make it in the back ---- I paid then had to wait another 15 minutes for them to give me the wrong sandwich!! They then told me that they don't have that item on the menu (even though it is shown on their instagram page) so I had to ask for my money back & I walked out with nothing. Very bad customer service. People are...
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