Happy Lamb Hot Pot, Allston — Restaurant in Boston

Unprofessional... I love Happy lamb I've had since many years ago it was the first hot-pot place I ever had and it always held a sweet spot in my heart for that But the service is definitely not something to stand out for, specially since they've switched to buffet/self serve Today I went with 2 of my friends and as we were leaving the restaurant one of the workers chased us out of the restaurant We were already out the front door when one of the workers, mind you she didn't serve us or even see us at all for the entire dine, came up with the check saying "You have to leave a tip" Then proceeded to awkwardly stand there for nearly 5 minutes I then gave her 5$ (mind you half of ALL my money) and she responded with "That's not enough if you are eating out you should give at least 15%" At this point I would have taken my 5$ back and walked away but my friend gave her a 20$ bill Which is crazy because we had to tip someone WHO MAKES MORE MONEY THAN US because they followed us OUTSIDE the restaurant Not to mention what service are we even tipping for? This happy lamb is by far slower than the one in the Commons when it comes to getting your broth and meats, and the workers barely come up to the table. In the others I've been to they at least have have decency to refill the broth. And I've never been chased outside the restaurant. Not to mention I've never been chased out of it for not tipping.

Also when I went to the bathroom it was dirty Just wanted to mention that

I will make sure to NEVER leave a tip from now on because of this but I will continue to enjoy their broth...

I have never felt so uncomfortable or disrespected by a restaurant ever. It started off as a nice dinning experience but the waitress towards the end left a bad taste in my mouth. We finished paying & normally I like to tip with cash so I left a 0 for the tip on the receipt. Upon waiting for our waiter to give him the cash tip a woman comes over to pick up the signed copy of the receipts. She points to the 0 & says “you can’t do that, you have to tip we not allow that here we make it cheap already, you need to put the tip” while shaking her head aggressively. I was appalled because she never asked us if the tip was going to be cash & assumed we were not going to tip. She waits there making a fuss demanding that we tip, I had intentions to already tip but as a restaurant why are you demanding a tip for a party of 3 in an all you can eat restaurant. We saw our waiter probably twice at most & we got up to get & cook the food at our table. It just wasn’t right how she came up to us as if our kind dosent leave tip, not even realizing we were not done eating & were going to leave a cash tip. She came so abruptly & it was quite embarrassing, she was shaming us for something she had no idea about. I like this place a lot but this was very rude of her to place such an assumption when everyone else was...

Came in for all you can eat today with my buddies. The food was alright, however the service was appalling. Matter of fact, two of my friends worked in the food service industry and even they said they wouldn’t tip.

We were only served one round of meat. When it came to the second round, it was dinner rush hour and they decided to cut us off after we ordered 3 plates of meat for our second round. Only one plate of meat was delivered to us, they turned off the hot pot, and then gave us the receipt.

None of the party wanted to leave a tip at all for the subpar service, but we paid a little bit over the bill. Afterward, one of the waiters ran outside the establishment to us with the bill in hand and asked if we would leave a tip, which we did. We gave her a higher 20% tip on top of what we already paid, and one of my friends who was in the bathroom at the time as he was walking out said he heard the waiters laughing at us after we left.

Service is horrendous. Food is good, but not...