Kings Dining & Entertainment — Restaurant in Boston

Just awful.

Upon arriving, we pushed two tables together in the bar area, and ordered drinks from the bartender. We asked if they could change one of the TVs to a big sporting event happening that day, rather than the track and field reruns that were playing. We were told that they would “try to find a manager to change it”. If you have to “try” to find a manager, something is wrong.

It took 20 minutes for a server to come over to take our food order, after we asked the bartender how we could get food. We ordered right away, as I could tell it would take a while for the food to come out.

In the meantime, the bus girl tried to take away my drink that was not yet empty, but I snatched it back. There was also a small fly buzzing around our drinks while we were waiting for the food. There was an oversized Jenga game made from kids’ building blocks on one of the tables in the bar area that sounds like a hundred drink glasses smashing every time it hits the ground, which was causing the girl playing to shriek at the top of her lungs every time it fell. Please get rid of this stupid game. The amount of fun the people are having while they play cannot outweigh the irritation it causes everyone else nearby.

While we were waiting for the food, our server never came back over to check on us, so we had to go back up to the bar to order drinks separately from our food tab and bring them back to the table.

Once the food finally came (an hour later), two of our six meals were missing. The server came over and explained that the kitchen had made a mistake, and that the correct food should be out very soon. Another 45 minutes later, after everyone else was done eating, the magical 45 minute grilled cheeses arrived. And they were not good.

The server was nice about it, and we assured her that we knew it wasn’t her fault. We asked to speak with a manager about taking the two meals off the bill, which she did. She also gave us a card for $10 off for our next visit, but we will never be back.

Oh, and the bowling! We put our names in when we arrived at 6 PM. We inquired after dinner at 8:30, and they told us we were next in line. 15 minutes after that we check in again, only to find that there are only two lanes available that are not reserved, so we are waiting for one of two lanes to open up. (We had called early in the day to try to make a reservation, and they did not warn us that there would be such a minimal number of lanes available). Finally at 9- THREE hours after our arrival- we get onto a lane for our ridiculously overpriced bowling. The screens with the scores on them are absolutely impossible to read. Get some better software.

Overall, I would like to give this Kings location one star. But the server was finally attentive once our food order went wrong, and the meals that eventually showed up were taken off the bill, so I’ll bump them up to two stars. But I will...

Not Very impressed, Ordered Over the phone and walked in to pick up. As i was placing our order(family of 4- 2 adults, 2 kids under 12) there was nothing brought up about not having specific items. Was told 20-25 minutes, walked to Kings, was Very impressed with the Look and thought that if we came back our children would love to bowl and play basketball. Met a Very HELPFUL lady behind the bowling bar. Advised her we were here to pick up our ToGo order. She went into the bar area, came back moments later and advised us that they were running late and it would be an additional 15ish minutes. Should have thanked her then and cancelled... but we didnt, they did seem sorta busy, so we opted to sit and have a glass of water. We waited a few moments, and noticed a man was placing an order, he came over and stated that they did not have Mozzarella Sticks anylonger... and asked what we would like to change it to... i opted for Boneless Honey BBQ wings... (4 for 8.99) waited some more and about 20 mintues later (close to 30 after we talked to the first young lady) a man brings out our Food, hands us the bill, states he was sorry for the wait, i asked him about our child's order of 3 Chicken bites, 2 mozzarella sticks and fries... advised us that he did 3 Chicken Tenders and fries as they had changed the kids menu as well, slightly upset and confused as to why this wasnt brought up earlier, we accept and just want to pay for our food and leave... waited a bit longer and noone came to take payment, So i again go and see the Young lady at the Bowling bar for assistance... she tries but has to call over the man that rang in our order... AS HE IS CHARGING my card and i am Signing for Our food, another bag comes out and he hands it to my husband. Confused i ask what was in the bag, that was the rest of our order... we leave and get back to the hotel, the Cornbread that is on the Menu with the mac and cheese, was MIA, My husband's Bourbon BBQ Burger, was dry, had the wrong onions, and "The worst burger he's had in a very long time" needless to say, WE WILL NOT BE BACK. We are giving a 2 star Because the place was Clean and tidy, and for the lady that was pleasant and helped us. But i will not reccomend this establishment. (Sorry for...

Came in to Kings to celebrate my God son’s 16th bday. Ok start, got a lane pretty quickly, but didn’t expect we wouldn’t because it’s a rainy Tuesday night, after a long weekend, no less. While we were waiting I realized it was college night, so I asked what the perks were for college students. I presented my grad school ID and was informed that it was invalid because it didn’t have my birthdate on it. I was puzzled because I have earned multiple degrees from different academic institutions and NONE of the IDs have EVER had my birthday listed in it. Honestly, I think they thought my school ID was fake because I don’t look like the Ivy League type...super stereotypical. This isn’t even the worst part of the night. After arguing with them and showing them my drivers license, which they didn’t ask me for when I ordered a beer, by the way (MA state law), we ended up getting free bowling with the stipulation that we ordered food and drinks...perfect because we were hungry! Pizza was charred, but the calamari was decent and boneless wings were yummy. But here’s where it gets really bad. The staff ended our bowling session in the middle of a game...it literally just stopped working. OK, so we still had food so we were finishing that, and MULTIPLE waitstaff came over trying to remove our plates and cups that still had food and drink in them...overpriced food and drink may I add. They literally kicked us out of the seats and sat another group, when there were many other lanes unoccupied. My God son’s bday treat came out (thank you for that, the only reason you get 2 stars) but he didn’t even get a chance to enjoy the milkshake because we were forcibly removed from our seats! I asked if he could get a to-go cup and they said they just ran out! Seriously, such bull. MOST WASTE OF TIME AND MONEY I have ever spent. Never ever have I ever patronized an establishment, dropped $100 in less than 2 hours and be treated so poorly. I will...