A group of 5 of us made a reservation at Loretta's for brunch weeks in advance for yesterday (sunday) morning. We were so excited to come here! It was our friend's 30th birthday weekend celebration and she loves this place. Unfortunately, our experience has soured even her feelings about the place.

So here's what happened - we get there right when it opens @ 10:30/which is when our reservation is. We order drinks and food. Decent bloody mary drinks but definitely not loaded up like some of the pics I've seen. We're the first people there, and then some folks trickle in to a few tables, but not many. There was live music and that was awesome.

An hour goes by, we finally get our food and it's cold. So, we go to find/tell the waitstaff - a few things to add: no one really checked on us, we only had been able to order 1 drink, and when we asked a girl walking by for help, she told us really not very nicely "I'm not your waiter." I guess she was the bartender. Which was a bit of a shock - most, if not all of us, in our group have worked in the food service industry. Usually, the bartender will say something a bit more kind - like I'm not your waiter, but let me get them for you.

When we finally get a hold of our waiter, they look at us a bit condescendingly and say, "it just came out." We ask if they can reheat it but they don't have a microwave, they can only re-make it so we say sure - yes, please re-make the food. One person in our group was so grossed out by her cold brisket hash that she just sent it back completely and didn't order anything else. Similar to the bloody mary drinks, none of the food (chicken & waffles, french toast, etc.) looked like the beautiful pics I've seen. My friend, who's been here before, also was a bit shocked by how different the food was.

Again, we all understand how crazy restaurants can be and how crazy people can be too. Our group was smiling and nice since we walked in the door, we were understanding about the food & and there were countless opportunities to make our experience better. While we're waiting for our food to be re-made, we order more bloody mary drinks and they're on the house - thank you wait staff! When we finally get those however, they all have whiskey in them when only 1 person ordered whiskey, the others asked for vodka. So we tell the waitstaff and the bartender, and again receive more condescending behavior that we don't know what we're talking about. The bartender eventually re-makes them and the bloody mary tastes much better with the vodka we asked for.

The food gets re-made and it looks 100000x better. Is it amazing, like the pictures? No, but it's warm and at least tastes okay. After we eat and drink, we wait a long time for our check to come but it finally does, we pay, thank the waitstaff and get out of there. Unfortunately, the story doesn't end there - with at least half of us, the food doesn't sit right and we end up being sick to our stomachs the rest of the day/night into today.

TLDR: avoid the food, drinks are okay; double check your credit card statement, they will also try to charge you 2x!

this place has the potential to do better & be better than this..I hope one day we can come back and have a different, better experience than the one we received.