I was staying at a hotel in the area and they recommended the redline pizza as a late night food option. The front desk staff also noted that the food was very good. Confident, my friends and I decided to order via their online website. We were surprised, the website didn't ask for a room number etc, but once the confirmation mail was received we were confident it was all processed seemlessly. We were given a 45 minute ton1 hour delivery time and we waited patiently in the hotel lobby. An hour passed and no word etc. We starting calling the phone number for the restaurant at the hour 20 minute mark to no one answering. We kept calling until finally someone picked up. We requested to track the status of the delivery. We were told the order was recieved and before we could confirm if the food was en route. They hung up the phone never to pick up again. Nearing the 1hour 45 minute mark our group now really hungry, decided to call it a night. Before walking to the elevators, we decided to walk outside as we could see a slew of people walking away from cars with pizza boxes. With a renewed sense of hope, we find our delivery driver. He insisted he had called. But we never recieved a phone call. Who cares? Our food is here. Or so we thought.

We had ordered a pizza and wings combo using their online coupon. The driver collected the cash for the food and handed over a pizza. When we explained we had ordered pizza and wings he realised he had given our food to another patron. The driver now decided he would call the other customer to get the wings back, which we were absolutely opposed to! We had no intention of eating food that had been passed off to someone else etc. But here is where it got tricky. The driver refused to refund us for the wings. He insisted he would come back with a new wing order. But the restaurant was closed. So getting new wings was impossible if the kitchen was closed. He just did not want to refund for the missing food or charge us for the pizza we had. We haggled with him.for 10 plus minutes. He then screamed at us to give him back the pizza, all while he refused to give us our cash back. The front desk clerk had to get involved and finally he gave us back our money and grabbed the pizza. So, 2 plus hours later we were still left hungry. I would never order from.this place again. The service is horrific!