Rina's Pizzeria & Cafe — Restaurant in Boston

My husband and I stumbled across Rina's on our trip to Boston. We were following the Freedom Trail and ended up in The North End. The area was full of lots of fancy (but expensive) Italian restaurants, which isn't what we were looking for with our toddler. Rina's had display slices in the window and they looked really good. We came in and ordered a large Primavera and arancini to share. We wandered around the area while they prepped it, which was really nice. The pizza was amazing! Such a good combination of flavors. We're vegetarians and some veggie pizzas can be blah, but this one definitely had good flavor. And Rina's crust is one of my favorite styles. The arancini was also delicious and nicely crispy. Rina's was one of my favorite meals in Boston and I'm sad we don't have something like it...

I live nearby and have ordered about 10+ times from this place, last year it was reliable, fast and done on time. Every time I go in now I am very disappointed. The pizza is usually rushed, they usually are out of ingredients for anything but cheese and if you think ordering anything else is a option, I’d warn you not to. I got chicken wings from here and the first time they were cold with no sauce on them at all, the second time the dude literally pulled a old bottle of sweet baby rays and just squirted it on the wings in front of me, no tossing, no prep, it was gross. I get being busy, but having three guys so overworked that they can’t even fulfil the orders is gross management. Place is ran worse than some fast...

What I got versus what was advertised — and I'm very disappointed. When I called the store after delivery to complain about how cold it was plus the lack of toppings, the manager told me that they normally only do 2 basil leaves and 6 quarter-sized mozzarella slices, and that I should have ordered toppings if I want some. Then proceeded to tell me what a margherita pizza is, which I'm very familiar with. Maybe they shouldn't use that good picture for their menu if they don't actually put that on the pizza. And no, there wasn't an option for adding additional basil, so the customer must assume that what is shown in the advert. picture is what they...