I've been to these shows several times over the past 15 years and have always loved them and highly recommend to others. I don't live in Boston anymore so don't get to go a lot, but yesterday my fiancee and I happened to be in the area so after dinner I checked to see if tickets were still available online, which they were, so we walked over to the venue to purchase tickets for the 7:30 show. When we got there we saw barely anyone inside and figured they must have a ton of tickets. We asked the person at the front who said yes for sure we have tickets, and then another woman came over and said no actually we are completely sold out. I found that odd, but they put us at the top of the standby list and I was given the impression that there would definitely be tickets available if we just waited 15 mins into the start of the show. 5 other people came in after us and were even told over 50 people hadn't shown up yet so we all waited on standby. In that time we saw barely a few people go into the show so we figured there must be tons of seats. They made us wait 20mins instead of 15 and then another woman came out and said sorry we are actually sold out and have no seats. We could see into the theater that there were open seats, and we all complained that this made no sense, and also why would they make us wait if the theater was full? Several of us missed our ride home because we waited and then had to wait for a later train/ferry. I still don't understand what happened or why we weren't allowed in but it was super frustrating and sketchy. Disappointed to see one of my favorite places going downhill because of bad management. :/