Subway — Restaurant in Boston

I appreciate the $6 deal offered by Subway, which is well worth the cost. I value the convenience of this location being a short walk from my condominium. I rated one star due to the behavior of a specific lady employee who is working there yesterday 7/29 at 5pm and today. She exhibits arrogance, lacks effective customer service skills, and consistently interacts with customers in a manner that suggests displeasure. Her demeanor is unpleasant, and assigning her to customer-facing roles may negatively impact customer experiences. Both my uncle and I encountered her yesterday and today, and we observed the same behavior; she spoke loudly, almost shouting at us, and displayed a heavy sighing attitude. We maintained our composure, but she persisted in her gruff demeanor. So, here's a thought - maybe stick her in the kitchen where she can't scare off customers, and let's keep the customer satisfaction train...

In general it's just like any other Subway. Central location near a busy intersection (convenient for pedestrians, tough parking). Pretty clean interiors , pleasant atmosphere and music. Friendly staff, good service, good food, fair prices.

Yet the problem is the restrooms. They closed them a long time ago and refuse to make them available for customers, with the ridiculous excuse of Covid... the pandemic is over, the world has fully reopened a long time ago. If people can enter restaurants with no masks and dine-in, they should also be allowed to use the restroom and wash their hands. It makes a big difference!

It seems the real issue is that random people from the street would use the restrooms. The solution in many other restaurants is a keypad lock, the code is written on the receipts so only...

I've gone to several Subway in my time and this one has stood out from the rest of the pack. The ingredients are always incredibly fresh and there is a clear distinction from the ingredients in the subs in this location compared to other Subway restaurants.

In addition to the incredible food, the owners are extremely friendly and take the time to get to know me and make sure that I am happy with my order. Customer service goes a long way for me, and that keeps me coming back for more. I highly recommend this Subway location to get the best of the best in quality...