Tatte Bakery & Cafe | Berklee — Restaurant in Boston

Quick summary: don’t go here for the coffee!

The food was great for the most part. We got the: lamb hash (mostly great, but the poached egg was overdone, the yolk was hard) fig and prosciutto panini (the pear was not ripe, too hard, but other than that the bread was great and the fig paired well with the salty prosciutto and brie) sour cherry danish (best thing we had, no issues here!) passion fruit krembo (the base was great and the cream was delicious, but it taste more like lemon than anything - we wanted passion fruit for its stronger sour taste than lemon) Again - with the food, it was worth what we paid, really just minor things that stopped it from being all around great.

Now, seeing that this is a Cafe, I did expect good coffee, and I didn’t get good coffee or service to fix it which is the main reason I’m leaving a bad review. I should state this was my first time and I wanted to check it out, because their Instagram is full of pictures of good looking coffee.

I ordered a cortado (equal parts espresso and steamed milk with no foam). The espresso was burnt in the first one I got - when the coffee tastes like hard pretzels, it’s burnt. I told the barista if it would be possible to remake given that it was burnt and she kindly accepted - no issues there. An easy mistake to make and they agreed to fix it.

The second cortado came out quick - but both the espresso and the milk were burnt on this one. Still had the burnt taste, but you can tell that the milk is burnt by the iridescent bubbles that were in the drink. Please zoom in on the photo in the top left to see the bubbles will have a blue/green shine to them, almost like when you see oil on water.

Given that they’re pulling their espresso with a $25k+ la marzocco, it’s understandable to be disappointed here right?

After 2 burnt coffees, I figure it’s better to just get my refund and seek coffee elsewhere. So I go up to the cashier and ask for the refund. She says that she’ll get the manager to approve it and that we can wait where we were sitting. Even up to this point, not a huge problem.

We waited roughly 10 minutes and didn’t hear from anyone. And we were there around 9:30 am and I would not say that it was super busy. While we weren’t in a rush, we did have things to do, so I went back up to the cashier. When we asked for the refund again, the cashier said she had to get approval from her manager, and that the manager hadn’t given her approval yet because she was busy. This is where I take serious issue with the service.

They had a customer with a legit problem, asking for a simple refund and they “were too busy.” Are you kidding me?

The barista may not know exactly how to use the machine, but at least they were nice about trying to replace my coffee. The manager, knowing that we had a problem, not even coming to talk to us after we requested is a huge issue for a service.

In summary - don’t go to Tatte for coffee.

PS: also, quick issue, they have a pistachio latte on the menu. I asked if I could do a pistachio cappuccino instead of a latte, and they told me it wasn’t possible. Cappuccino and latte are basically the same thing. It’s just that a cappuccino has less milk, so for them not to be able to make that simple switch makes me think that they don’t really know what they’re doing...

My Rating: ⭐⭐⭐⭐⭐ - "A Delightful Surprise!"

Exceptional Service with a Personal Touch: 🙋‍♂️ At Tatte, you typically expect a quick counter service, but my experience at the Berklee location went above and beyond, thanks to Xander. Not only did he take our order efficiently, but his warm and genuine personality transformed our visit into a memorable encounter. Kudos to Xander for making us feel more like friends than customers!

Stylishly Simple Decor: 🎨 Tatte never fails to impress with its chic and clean aesthetic. The Berklee location is no exception, featuring pristine white walls adorned with tasteful artwork and modern design elements. It’s the perfect backdrop for a casual meet-up or a productive afternoon.

More Than Just Pastries: 🍽️ For my first-ever meal at Tatte, I opted for the Chicken Pita, while my girlfriend tried the BLAT. While the prices might be a tad high, the quality and flavors were surprisingly robust for a cafe chain. Every bite was a pleasant revelation, though a bit more on the plate would have made it perfect.

Reflecting on the Experience: 🤔💭 Tatte Berklee offers more than just great coffee and pastries; it provides a space where service and ambiance blend seamlessly to enhance your dining experience.

My Final Thoughts: ⭐⭐⭐⭐⭐ - "Beyond the Bakery!" "Come for the coffee, stay for the connections. Tatte Berklee proves it's more than just a bakery—it's a community hub where every visit is a chance to create a memorable moment."

Whether you’re a local, a student, or just passing through, Tatte Berklee is a must-visit for anyone seeking a blend of culinary craftsmanship and heartwarming...

Tatte Bakery is a wonderful spot for a delicious brunch or a quick coffee and pastry. The bakery has a cozy and inviting atmosphere, with rustic wooden tables and plenty of natural light.

The menu at Tatte Bakery features a variety of breakfast and brunch dishes, pastries, and coffee drinks. The fig and brie panini is a standout dish, with the perfect combination of sweet and savory flavors. The bread and butter was also delicious, with a crispy exterior and a soft and fluffy interior. My girlfriend had the croc madam on a croissant, and it was a fantastic twist on the classic dish.

The pastry selection at Tatte Bakery is also excellent, with a variety of croissants, muffins, and cakes. The chocolate croissant was particularly delicious, with layers of flaky pastry and rich chocolate filling.

The service at Tatte Bakery is friendly and attentive, and the staff is always willing to offer recommendations or answer any questions about the menu.

Overall, Tatte Bakery is a must-visit for anyone looking for delicious brunch or pastries in Boston. I highly recommend the fig and brie panini and the croc madam on a croissant. I give Tatte Bakery a rating of 4.7...