Einstein Bros. Bagels — Restaurant in Bountiful

I’m leaving two stars instead of one because someone actually picked up the phone. Unfortunately the person who picked up the phone was exceptionally rude. I was 30 minutes away and asked if I could place a call in order which I do regularly. He told me no, he simply said the word “no”. I said “really” and he told me I had to come in an order. I told him that I was actually in a hurry and then if he could make me one sandwich I would very much appreciate it. He told me “ if you really want to give me an order you can give it to me but I’m not going to start it until you get here because I’m busy“. This was at 6:30 in the morning. I asked him for his name. He said my name is CADE. And then he hung up on me. HE LITERALLY JUST HUNG UP ON ME! Regardless of store policy on making sandwiches or taking orders over the phone, Cade is an exceptionally rude human being, and his behavior was absolutely uncalled for. I would definitely not have someone like him representing my company. Especially at management level. I will not be coming back to this location again. I strongly believe Cade needs some training on customer service. He was incredibly rude. Every other employee I have ever dealt with at this location is very kind. But unfortunately you are only as strong as your weakest/rudest...

I actually did not try their egg sandwiches before 2021! But I had been around when friends or family got their bagels and schmear. Admittedly, I have a weakness for bagels. That being said though, whenever I am craving bagels, Einstein’s is basically the only place I go to satisfy such craving. I don’t drink coffee, not Mormon, just never been a fan of coffee. So I have not tried bagels from everywhere around either. But I have had some amazing bagels in Vegas , from random niche places , and still Einstein’s is top tier. My preferred egg sandwich is the Texas brisket with a single egg, (my 2nd is the All-Nighter and my significant others is the Farmhouse) I live in a large house with a large family and even with 4+ sandwiches and drinks and regular bagels included with schmears, I cannot say I recall ever having a wrong order. They are very very timely. I love all their bagels honestly, but my personal favorite here is the six cheese (which I always get with my egg sandwich bagels). The blueberry is a fantastic 2nd place though, and a third runner up would be the...

Gosh, sadly I forget this place exists sometimes. Years ago I remember enjoying some breakfast bagels but for some reason hadn't been back until recently.

For years, one of my favorite breakfast menu items at McDonald's was a bagel egg and bacon. I don't know if the franchises around here are owned by the same people, but for whatever reason it is just not on Utah menus.

My desperation to satiate my craving for a bagel breakfast sandwich landed me at Einstein brothers. At a minimum, their delicious sandwich offerings did that much for me - satiate me. But really their bagel sandwiches to me are easily one of, if not the best, quick breakfast offering around. I can eat their "All-Nighter" every day of the week and never be tired of it.

Recommend it whole-heartedly, staff is kind and quick, overall...