Tropical Smoothie Cafe — Restaurant in Bowling Green

First experience is good. They have a ton of options and my smoothie was good. I would like more transparency about what is exactly in the smoothie - specifically ingredients for some of the extras and pump. For me - the smoothie was quite large. I could not finish it. I was looking for a semi healthy snack on a warm afternoon and it fit the bill, but was too large. It was big enough to share with someone. I would have preferred a smaller and cheaper option. I could not find anything smaller on the menu. To be clear, they were busy and I did not ask. The smoothie was good and I will try them again.

Update - as owner responded (and I could have written my original review a little better) - thank you for the clarification on ingredients and sizes. I thought there might be more sugar than I anticipated. I couldn't see everything from where I was in line and I wasn't sure who was making my smoothie, so it was unclear what was going in it. The menu is pretty large so it is hard to catch everything on a first visit. It was good so I plan on trying again. I would prefer a honey option to any refined (or semi refined sugar). I will have to keep the green detox in mind for future visit. Thanks for responding...

Before my last experience with Tropical Smoothie Cafe on November 29, 2020, I would have gladly left a Four-Star rating, because of previous errors with my order that was ordered through delivery. Sadly, however, I cannot do that.

I had two items with my order, so while one of my smoothies was perfectly made, with that order, my edible straw was not included. My second smoothie, which was Blueberry Bliss, was quite disappointing. I requested that kale, avocado, strawberries and ginger to be added to my order, in addition to requesting an edible straw with this order, which was also forgotten. I am not sure if the workers were tired and just decided to stop blending up the smoothie, but when I got to the bottom of my smoothie, I noticed that there was a chunk of avocado the size of an avocado seed still in my cup. I know that that isn’t how smoothies work.

I also understand that this is a college town and a majority of your employees may be college students, but that is no excuse to not do their job to the highest level. I took photos to verify my concern and I was honestly concerned because with the amount that I paid for my order, I would have expected for it...

Since I posted this review, this store has been nothing but stellar. I'm revising my review to five stars!

I went through the drive-thru at 11:30am on a Saturday, nobody behind me, nobody in front of me. I ordered a wrap and a smoothie. And while I waited at the window for ten minutes, I watched them run 4 curbside orders and take 2 orders at the counter. I would have been fine waiting if somebody had acknowledged me, or even if they just told me it would be awhile. But the window never even opened. I drove away after ten minutes.

Maybe it...