Church's Texas Chicken — Restaurant in Brazil

Church's chicken has great potential to be really good. The flavor was there and was good. However, we've gone twice now and both times the orders weren't correct. Both orders had missing items. The first time we were given the complete wrong order and they remade the order and completely left out a side. Today our order was cold and we were missing a whole sandwich and a pie. We went back to get those items after calling and when we got there we were pretty much ignored. Even the lady standing at the counter wouldn't even acknowledge us. Luckily the lady I spoke to on the phone came from the back and spoke to us. Like I said the flavor was good. But overall the food was cold and the customer service...

No one inside as we drove up to the deice thru to then be met with attitude before we could say Hello. My husband and I can eat a lot but two meals and one chicken sandwich is not a lot so I didn't appreciate getting more and more attitude with each item we ordered. They had us pay and pull forward and wait for 20 minutes just to get our bag missing half our order. My husband goes inside to be met with more attitude. I will say the manager on duty did her best to correct the issue and make things right but her staff are horrible. Whoever is in charge needs to give that manager a better staff. This could be a great location if staff...

I counted 14 employees in the store. The only guests in the store were my wife and I, and another couple. The trash in the lobby was over flowing and there wasn’t a clean table in the store. When I told the staff they didn’t do anything. I had to clean our own table to have a place to sit. Then while we were eating the staff was cursing very loudly and all on there phones in plain sight. The food was hot and fresh but the atmosphere and cleanliness was awful. Was a really awful first experience with this place. Don’t know if I...