Horse & Cow Bar & Grill — Restaurant in Bremerton

Terrible, terrible, terrible... Had to speak to the manager and when I called in the first young lady hung up on me and when I called back to speak to a manager she was no help either. Only made excuses for their super slow service. Ordered my food at 6:07 through Doordash and order was confirmed by Horse and Cow at 6:07. Finally called at 7:10 to see why the driver was still waiting, and was told cause they are too busy! Then hung up. When I called back the managers Amanda seemed bothered by my concern and basically offers NO explanation except they can’t handle a crowd or manage orders. The food is not worth the rude and disrespectful service trust me. Over priced frozen food. Amanda actually told me to call DoorDash and complain and maybe they would discount my order for their short comings. All I can say is WOW! I will make it my mission to re write this review every week until someone from reaches out to me to make this right. Stay away from this rude poorly mis managed establishment....

Good food. But HORRIBLE service. Workers won’t wear masks.

They wouldn’t serve me at the bar because I had a vertical license, even though I’m over 22 years old. And my license even had a military address on it. (I’m a veteran and no longer have 2nd ID) My father was even there to vouch for me.

That same lady wouldn’t give my dad a beer at the bar if he was going to go back to the restarauant area (because it would confuse the other waiter, yet there was hardly anyone there). That waiter also just has no concept of common courtesy. We told him we want to wait a few more minutes for food and he just turns around and walks away not saying anything.

All that other stuff wouldn’t be so bad but the cherry on top is that none of the workers are wearing masks. So they will enforce not serving a veteran a drink because his license is vertical “because it’s company policy”, yet walk around freely without a mask even though it’s WA Kitsap County Law?...

We were severely disappointed coming here tonight. It was 10:30pm and there was no one in the dining area when we arrived and when we ordered the meat pizza, we were told it would take 35-45 minutes and the server let us know she was off in 30 minutes (essentially letting us know we were inconveniencing her). All in all, the service was the worst I've experienced in a long time. The pizza was not even good; certainly not worth the wait. Then we waited and waited and waited for the check. The young men who came in large groups didn't seem to have any trouble getting quick service, though we had to ask loudly for our check, since our server never stopped at our table again, once she dropped off the lackluster pizza. I'm usually very patient and generous in a restaurant/bar that gets busy because I've been a server myself, but this was unacceptable. Some people were completely ignored and never even got menus. I won't be coming back...