March 2023 This location seems to have issues with food quality/quantity. Came here after a long weekend camping at Lake Somerville. I ordered a 3 kid's meals, & 2 adult meals. & one monthly drink special. 1st off the adult drink was very weak...like there was no alcohol in the drink at all. It was like I was just drinking the drink mix. I have been to a few Applebee's so I know how the drinks should be. I also wanted a meal item but they were out of it. The food that I order was lacking alot. My tomato basil soup was cold & looked like it was sitting on the counter for a while. It was chunky not smooth & it didn't have much toppings on it.There was no chicken in my wrap. Maybe like two tiny little pieces of it some where in the wrap. For one of the kid's meal I ordered yogurt & strawberries but was only given strawberries. I asked where the yogurt was and I was then informed that they were out of yogurt. Ok when was I gonna be informed, I would have had my son pick something else. I asked for at least a little more strawberries to balance out not having yogurt. (She had to go ask the manager for approval) Why would you let me order strawberries and yogurt if you didn't have yogurt. You could have come back to tell me that there was no yogurt & asked if I wanted something else. Nope they just brought out the strawberries like that's all that was supposed to come with the meal. She informed me after the yogurt drama that the food truck had not yet arrived, so they were lacking a few things.
The service was decent and we didn't have to wait for refills. I guess she did the best she could with the lack of food they had
July 2023 The service was the same. There was no food quality/quantity issues this time. I ordered tomato basil soup with a grill cheese & it came out good. Soup was smoooth this time. I ordered the $6 drink special. I asked for the new Tropical Mana Margrita, (which was yellow) but it wasn't until I was halfway done with the drink that the drink she brought me was blue. So I'm assuming that the drink she brought me was the Blue Bahama Mama. Either way the drink was good. BUT the only issue is I wanted the $1 dessert for after my lunch order. I was told it had to be the regular price of $1.99 for the dessert because I didn't order the dessert before 5pm. I asked about dessert after I finished my meal & it was 5:10p. But it was only 99 cents extra so I didn't mind paying for it, I really wanted a brownie for dessert.
Update: Other than the small issues it was an ok experience. I'll keep the 3 star...
Read moreWhat's worse than "sucks"? Bacause sucks doesn't even begin to cover it.
Took forever to even place a drink order, only to be told they're out of pretty much everything, the waitress also warns me that there's a hell of a wait and they're out of literally half the menu.
We eventually get the (3) drinks only to have lemon forgotten. Finally get chips and salsa from the host because they're out of a few of the appetizers too. I ask the host to remind the waitress for the lemon. He sweetly brings it but the cup it's in is covered in what I THINK was ranch dressing. He was about to refill my husband's drink but it'll be a while until the soda bag is changed out.
Finally, the manager and busser bring our food... I'm pretty sure my daughter's mozzarella sticks are what those Stretch Armstrong toys from the 80's were made from. Her poor little 16 month old teeth would've had better luck chewing a super ball. I ordered the turkey dinner special because the waitress was unable to tell me what comes with any of the few remaining options and the menu doesn't say either. Probably would've been decent if it weren't cold but that dressing is what I'm pretty sure may have been fermented apple crisp, aged to a lovely cat vomit color / consistency. We could've experienced our disappointment a lot sooner if we had napkins or silverware.
Oh and did I mention that the waitress never once came back to our table? Dead serious. Not a single time. But I did hear the table she had behind us getting pacified with jello shots because they hadn't seen their food and the table next to us being told that their 3 orders were one of the ones she put into the system that supposedly got lost so it had to be completely re-done. Nevermind the fact that they got there long before we did.
I know it's Christmas but it was honestly no busier than any given weekend evening. We have had horrific experiences at this location in the past but the choices were slim given the holiday. This all does explain why Jack In The Box had a line all the way around the building and out to the highway.
While miserably sitting here, hoping this is the sweet angel of death coming to take me home rather than that "food" taking it's toll on my insides, I remember that we were happy with the host who meant well and the incredibly sweet busser that helped bring the order and had such kind words on...
Read moreWhere to start Was in Saturday for a late dinner with my family When we arrived we where not acknowledged waited over 15 plus’s minutes to get seated my family order drinks, I order a water because I wanted to have an adult drink they where out sangria so had to pick a different drink , I order appetizer got the appetizer order our food meanwhile waited to get more refills on our drinks and for me to order my drink server never came back to take my order food came out didn’t asked he was rushing to live our table . We order stakes well done mine I had asked for no blood. I Return my plate because it had blood around the souse and it was medium well server took long to come tent to return the plate when I told the server I had asked for my stake fully cooked no blood extra well done Server started arguing with me about the way they cooked their stakes there. mind you you cud see the blood I explained to the server to me this is disgusting I can’t eat it like this , I stated to the server if they cud not correct my plate I didn’t wanted , at this point he walked away loving me talking , I feelt like server had no interests on correcting his mistake or taken care of our table he was to worried about printing tickets and other tables tip , to what I hurd I waited more than 45 mn for my plate to be corrected ones we called a different server all the servers where in a small office all together no one out but bar tender that would not acknowledge when we tried to catch his attention server we called to our table she involved management my family was done eating by then I asked for the ticket and finally my plate came out manager said he would pack it to go but at this point I was done and upset of how horrible my first time experience was Why wait 1:30 minutes to get a manager involved prompts to management not being disrespectful but he cud at least be out in lobby not in office making sure costumers are well taken care off and staff is not for playing on floor where costumer can see Moral of the story DONT GO HERE THEY DONT CARE FOR your BUSINESs!!! Save your money for a better place...
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