Domino's Pizza — Restaurant in Brenham

I was a manager at this store that came in to get an order during the whole altercation from the last review this store got. The manager on duty was fairly busy, I called the GM to let him know what happened and so we can reviewed camera footage of the incident. The lady sat at the window for less than 5 mins watching this manager not only almost drop 1 but almost 3 items out the oven during that time. Then came inside with an attitude, asked her if she was the only one here working, the manager let her know yes I'm sorry both my drivers are out and ive had orders. Then the lady rudely tells her to give her food to her so the manager continued to go get dough and was a bout to grab her order off the rack before the lady was like I don't even want it. What's corporate number? She then was informed we were not corporate. Then she proceeded to ask for the managers name and his phone number which is personal information we can't divulge to customers unless he has given us permission to. Continued to get irate with her using cursing and derogatory words at her the whole time. The manager was being nice and polite the whole time and the customer was not. She was also spoke with on how to deal with customers in the future that don't know how to conduct themselves in a business when they...

The worst customer service !!!!!!! I placed an order online . When i pull up to the window no one comes to the window. So i look around to at least see if it is busy, it is not . So i finally decide to go in after sitting in the drive thru for almost 20 minutes!!!!!!! I go inside and ask the worker if she had any help. She rudely throws the pizza dough on the counter and says “ both my drivers are out “ i ask her to just give me my food . She continues to walk to the back i’m assuming where the employees be . She then walks back to the pizza oven still not giving me my food. So by now I'm asking for her managers name and the store number and her name as well. She then tells me she can’t give it to because it is private information!!! She then says that she doesn’t have a manager. I then tell her this is privately owned from What the door says. She then says there isn’t a manager from the store. I told her i would be back until i found out who the manager is. The staff then tells me to call 1-800 domino’s . I will never do business with this restaurant again!!! I will be contacting the BBB and reviewing on yelp!!!!!! The worst customer...

4 days ago I gave this place 4 stars , but today I had to retract to one star. I ordered a pizza and the delivery lady Sharon came to my apartment and then left . i called dominos who assured me she was on the way while the tracker said delivered . I call back no one answered I get to the store the same guy , name was Mike who I previously talked to about my order was in the store and I called from outside to see if he was just ignoring me. I’m listening to the phone ring over and over again and He refused to answer the phone , Finally when he decides to walk out where I’m @ I ask him to contact the driver I was sure my order went to the wrong apartment.He had a really nasty attitude and rolled his eyes and went in to call.Finally after almost two hours my daughter calls dominos arrived but they forgot part of my order.and received almost 2 hours later . The service was horrible I’d advise to never pay before you receive your order this place is understaffed , very unprofessional , unorganized,and the staff I talked to was very rude...