Taco Bell — Restaurant in Brenham

Went to go pick up an order for uber eats, it was around 11:30pm and I assumed the inside was closed because in the past the doors have been locked before 12am. I proceeded to go through the drive-thru and asked for the order. A black lady who works there (don’t know her name) had an attitude and rudely said that DoorDash and uber eats orders are for inside pick up only. So I go inside to pick up the order and she comes to the counter and starts talking crap (about me) to a DoorDash driver waiting for his order as well and says doesn’t your app tell you to come inside?? And ranting on and on about it then walked away still talking crap and when it was time to give me my uber order she just rudely placed it down on the counter and yelled out “UBER” then walked away. Horrible and RUDE customer service! You already said what you felt you needed to say so...

⭐️ 1 out of 5 stars

I made the mistake of craving cheap tacos and bean burritos tonight, but the Taco Bell in Brenham managed to ruin even that low bar. This place doesn’t just serve bad food—it outright cheats customers.

I got home to find one taco completely missing the meat (if you can even call that brown paste “meat”). The others had such a pathetic smear of filling it was insulting. It’s clear the ownership here has trained employees to shortchange people, and they’re bold enough to think no one will notice. Well, I noticed.

You’re overcharged, underfed, and treated like your business doesn’t matter. Even for Taco Bell standards, this location scrapes the bottom of the barrel. This was my last visit, and I recommend everyone else avoid it too. Hopefully, one day soon, this store closes its doors and stops wasting...

Terrible customer service and rude. I came through at 11:00 pm on a Wednesday night. I was a woman traveling alone with a long trailer on back. I couldn't make it through the drive thru and the store doors were open and had a sign saying takeout only. I walked in and they refused to serve me. They said ordering inside was closed. Maybe if it is closed you should lock your door. I asked the manager if I could walk thru the drive thru to order because I had the trailer on back and couldn't make the turn. She refused that too. Even after I pleaded with her that I had been driving for hours and was starving with no other restaurant open she still refused. Now I'm on the road by myself again hungry and tired. An essential worker during COVID 19 disreguarded and disrespected. They should be ashamed. I will never...