I made an online order for a single pizza ($20) by mistake trying to order from Azzuraās in Sea Isle, when I called to calmly explain the situation and ask for a refund (because now Iāve ordered the pizza from the correct place) the girl on the phone passed me over to this man who was EXTREMELY RUDE. He started guilting me saying āwell itās not fair that I need to take a loss hereā Iām sorry dude itās $20, it probably cost you $10 to make, I used to work at a restaurant ad have comped people with $400 checks before. Iām assuming this man was the manager but I didnāt get a name but never in my life have I had such an abrasive and rude interaction with someone in a CUSTOMER SERVICE position. I will be cancelling the charge on my card and posting this review on every available site to warn potential consumers of the level of hospitality they can expect (which is none at all). Youād have better luck ordering from papa Johnās because at least they will be...
Ā Ā Ā Read moreI was let down after a recent catering order. The current menu that they offer apparently has not been updated to reflect current prices. I wish I wouldāve known that before I ordered (there is a tiny square of paper on the counter glass that says prices donāt reflect the current menu). Either way, no one pointed this out while I was ordering. Long story short, my order was $50 more than I expected. When I brought this up the following day, the staff let me know āprices had gone up and they were waiting on new menusā. They even called the owner who gave an explanation of extra costs that still didnāt add up correctly to what I was charged. The staff I spoke to said they had no idea with what goes on with the shift of workers that I picked up the food from. Confusion and lack of empathy all aroundā¦.unfortunately, I will not be...
Ā Ā Ā Read moreWent here for dinner with my son this week and had some decent basic italian food. There is no waitress here so you have to order your food at the counter and then sit down and they bring it to you which was different then the last time I was there. I ordered lentil soup, gluten free penne with marinara sauce, grilled chicken, and french fries. I would have liked the soup to come out first as an appetizer however all the stuff came out at once. The marinara sauce had way to much oil in it, although very tasty and with fresh herbs, it was drenched in oil and made my pasta which was over cooked very heavy. The fries were perfectly crispy and hot and the grilled chicken tasted good and was tender. The lentil soup tasted decent and didn't have much in it but lentils and a small amount of carrots and could be...
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