This had to be the worst pizza I've ever had. My wife and I started off with the focaccia bread order, which came with a cup of alfredo and marinara dipping sauces. The marinara was incredibly thin and soupy. It had a taste of spaghetti sauce, not marinara. Then came the alfredo, one of the biggest disappointments of the whole meal. It was alfredo from a jar, like anyone could just go pick up from the supermarket. It was very gross and a huge disappointment. I'll go ahead and say that though the sauces were bad, the bread itself was pretty good.
So the stage was set for the pizza to come out. We ordered a half pepperoni and half mushroom pizza, as we always do when we go out for pizza. Let's start off with the sauce again. And could you believe it, the same sauce that was used for the focaccia bread dipping sauce was on the pizza. If you don't know, or have the taste buds of a pigeon, spaghetti sauce and pizza sauce are two entirely different things. Spaghetti sauce does not belong on a pizza. We were let down again.
Let's talk toppings. Mushrooms were canned, which is normally ok for the most part, but again Firehouse Pizzeria went cheap on their ingredients. When you buy canned mushrooms from the store you can buy the cheaper option, the stems and pieces, or you can spend a fraction of a dollar more for actual sliced mushrooms. You can bet they were the stems and pieces. The pepperoni, yes how can you screw up pepperoni, well I'm here to tell you. Ever heard of sandwich pepperoni? It has the diameter of a slice of bread so sandwiches can be made with it. It also does not belong on a pizza. Guess where we found it? On our pizza.
The last thing I want to mention is something that I noticed while dissecting the last slice of pizza I couldn't stomach. After peeling away the cheese layer, and the massive slice of pepperoni, I noticed something I've only ever seen in a Lunchables Pizza. There seemed to be some unmelted cheese mixed in with the sauce, underneath the first cheese layer. The only time I've ever seen cheese not melt in an oven is when it was a cheese substitute. So what I gather is they were supplementing their cheese with fake cheese. Gross.
Overall, it was a really bad experience. The waitress never came by to refill my drink, which I needed desperately after chocking down the food I just paid for. The food tasted like the cheapest of the cheap ingredients were used. Safe to say my wife and I will never go back. If this is how it is at all Firehouse Pizzeria locations, then we know to stay far away. If ever I'm in the mood for a pizza and I'm in Brigham, I'll go buy some from 7-11 and know from experience it will taste better and be...
Read moreUpdate: I initially gave them 5 stars, I have reviewed many places and have only given a few 5 star ratings, so this was really high on my eating establishments. I have dropped it down to a 2 star rating because of the service I have recently received. I called to order 2 large pizzas. I asked for the Cajun pizza that we get all the time. The girl on the phone said we don't have Cajun pizza anymore. I said are you sure we just had it 2 weeks ago. Yes we only have Cajun pasta not pizza. Again I asked if she was sure since it's on the website. She said they just got new menus and the website has not been updated. I said you got new menus in the last 2 weeks, and she said yes. I then had to order a different pizza that was not what we wanted. When I went to pick it up, since I was using a coupon the girl had to get the manager. I then asked the manager why Cajun pizza was taken off the menu and when it might be coming back. He said we have Cajun pizza and picked up a menu and showed it to me, I also asked if these were new menus and he said No. I told him about the exchange with the girl on the phone, who was standing just a few feet away. She started laughing and laughing about it. She did not apologize for lying or anything, just walked off laughing about it. The manager did offer to make one for me but I didn't have time to stick around waiting for it. This has left a bad taste in my mouth and I won't be coming back for awhile. We eat lunch here a few times a month and get dinner at least twice a month, so I guess we'll have to find another place where employees don't flat out lie to...
Read moreThe customers were fairly quiet, which was an unusual relief in this town. The employees, however, could not simply decompress themselves. They were too amped up for no reason. They were oblivious to there own laid back, low key environment. The red haired woman, adrian, was too stupid to answer a simple question. That is the usual in this town. I told her that I wanted a certain sauce. And she said that they only had such and such sauce. So I went with that one since, according to her, there was no choice. Later, I asked her about an extra charge on my receipt for sauce. And that is when she said that they have all of the other sauces on the menu, just not the one that I had originally wanted. I told her that was not what she had said to me when I was ordering, and she lied and said that she did. Also, on the menu for 'dinner specials' it says 'salad' is included with a large pizza, which means any salad. But when I had asked the woman if it was so, she said no, that it was only a house salad. Again, this is not what the menu says. These people are backwards. 'Only' a certain sauce apparently means almost every sauce on the menu. But 'salad' apparently means only one particular type of salad. What pisses me off is that these people in this town CHOOSE to be so ghetto and say things to mess you up for no reason and then lie to your face, also for no reason. I had even told the woman, because she kept staring at me, when I came in that it was my first time in there. So she should have tried to at least ACT like a decent...
Read more