Little Caesars Pizza — Restaurant in Brigham City

I just dropped by, at I want to say 7:15 p.m. on the 14th of may. I dropped through the drive-thru to make an order and instead of taking my order he took half of it and then started talking to a customer at the window. Instead of having me wait a second or more preferably her wait a second while he takes my order, he stops taking my order and then took the ladies money and then as I sat there waiting in silence after she drove away I just drove off because I'm not going to sit there and wait and be treated like trash. I then tried to call and have a decent conversation where I explained my issue, all he wanted to do was argue with me. At the end of the day, the way that he chose to behave was extremely disrespectful and the whole time I'm just trying to communicate and the 2 minutes that I was there what I wanted and how his behavior was disrespectful. Then instead of accepting that I wanted to have an adult conversation rather than him shouting at me, when I told him that I wasn't going to argue with him all he did was hang up on me. I don't know about any manager or owner of this location, but it says a lot about whoever owns this place and the quality of the staff and frankly the food if acting like this is okay. I don't see myself coming back here, and frankly I'm glad that I wasn't the woman that he was so hyper fixated on instead of doing his job. Good luck, but I definitely won't be...

K for Starters you're employees are payed to work.. is they're job easy? To me yes very. I work sun up to sun down. I don't have time some days to cook dinner. I came here for the kiddo and Mr William b. One of your employees was super quick to complain, huff and puff over misunderstood requests, than shortly after my order had been taken complained of the time as I write this it's 935pm on Feb 2nd. 935pm.... your store closes at 10pm from what Google shows. your employee willam b. Needs to take a step back and do his job. I'm paying tonight over 50 dollars. The pizza is far from a delicacy. Over 50 dollars and not one thing was right not a single thing I ordered in person was correct and I'm a smidge upset over it. Your employee would be fired if I was the one running the show at that store end of story. Mr William b you're job is cake. Go pour a 100yrd concrete floor and tell me you're job is difficult like you did while I waited for my pizza that's totally wrong! Stuffed crust, right side pineapple, ham, and cheese.... left side ham, bacon, olives, onions, jalapeños, sausage.... cheese pizza was simply just a classic cheese pizza.... I EVEN GAVE YOU 5 DOLLARS FOR A TIP!! Bc I felt like I should for taking your time and making your job difficult. I do want something from this whether a refund or a free pizza of my choosing. Straight up bs and if I could give negative stars I would...

This Little Caesars is the worst of them all! I ordered online and waited to get a notification, after a half an hour I hadn’t received it so I headed to the store. As I left I received my notification. I get to the store and the code doesn’t work. I wait at the register for nearly TEN minutes! Person after person walk by he register, all of whom are not doing any job duties, none offer to ask what I need. Finally a girl calls me over and asks what I want, I tell her I ordered online but that my code wasn’t working. She walks over to the Pizza Portal, looks inside, comes back and rudely says “your pizza is in ththe box”! I responded with a yes, but my code doesn’t work. She went and got the manager who came, took my pizza out of the Portal, walked over to me and told me it had been too long since the order came in and he couldn’t give it to me! It had been less than 45 minutes since I ordered and 4 minutes and 53 seconds since I had received the notification (I checked after I left)! If this was a one off situation and the awful customer service didn’t happen EVERY time I went there, it wouldn’t be a big deal, but this is an every time experience. The employees and management need some serious training. I’m a corporate customer service trainer with over 10 years of experience , if you would like to hire me to train your employees, I would be...