Pizza Hut — Restaurant in Brookhaven

Our family has ordered from Brookhaven Pizza Hut 3 times now in the past two or so weeks. Only one word can be used to describe these woeful encounters: DISAPPOINTMENT. Gone is the fluffy, buttery signature crust. All of our orders have been thin and soggy thus far. But the icing on the cake, was our order today. It took over an hour to deliver, to a location less than 10 minutes away. Spent about $40 only to have them deliver the wrong pizza (and a highly unappetizing one at that.)

I can get better pizza from hunt brothers at any gas station, and that's really saying something.

We will no longer be supporting this run-down establishment. If you value your hard work and/or the contents of your wallet I suggest you do the same. I wish we could get our money back, although seeing as how their customer service is just as terrible as their food, I highly doubt there will ever be any form of pizza reparations. At this point either just shut down or rebuild your staff from...

I usually don't have an issue with this place. You get an attitude every once and awhile. I ordered pizza for my daughter birthday. I ordered off the app but it gave me an error saying cant process the transaction. I called the store and put my order in. I checked my account and I have 2 transactions for $104.61. I called the store and they argued with me and had me send a picture of that part of my card statement. That wasn't enough they wanted a full paper copy of my statement. When i suggested I was just going to cut out those transactions they said no they want the full copy. There system messed up and they want to invade my privacy to investigate their issue. App and account deleted ill go to Dominos or little Caesars...

If you guys are wondering why business has dropped off at your Brookhaven ,Ms location, I will tell you. I have always enjoyed your Medium Supreme Pizza. The last two I ordered were a joke (on me). Almost no topping items except cheese. There was very little of anything on these pizzas and I paid extra to get extra toppings on one of them, which I didn't get. I was very disappointed and as long as this is the case I can't see stopping by there. If you really want things to improve you should go back to making pizzas like you did when this store first opened. At that time, they were wonderful and I truly enjoyed them. If you guys are trying to make more money, this certainly isn't going to...