I visited this restaurant last night with my son and ordered a shrimp quesadilla. Unfortunately, he woke up at 3 AM with severe vomiting and diarrhea, which lasted until late morning til about 11am. He started to feel better and back himself. I went to look at the shrimp because I did not even think to do that last night nor did my child, BUT LESSON LEARNED. I will now. You can clearly see on the top part of the shrimp was still raw somewhat. it’s not fully cooked!! I called to inform the manager about the situation and even offered to show proof, just so this incident doesn’t happen to others. but he was extremely rude and accused me of lying, also suggesting it could be the flu. Which if it was the flu my child would still be feeling bad. My son recovered, so confirming it was definitely food poisoning. The manager showed no sincerity or apology, instead telling me to go get a hospital report if I wanted anything done stating it’s from their shrimp quesadilla. I NEVER requested for a refund, i worked in a MEXICAN restaurant for about 10 years as a waitress and i know not every restaurant or anyone at that matter are perfect but literally just wanted him to know so this would not happen again to anyone especially a child. instead of thanking me or being apologetic, he took offense to it. I missed work today and my child missed school. So This experience was very disappointing, and I hope others don't have to go through the same. So...
Read moreThis was probably one of my worst mexican restaurant experiences ever. The chips and salsa were good, but then the cheese sauce came and had the consistency of water with a strange taste to it. Then I ordered 4 carne asada tacos, which came in flour tortillas instead of corn tortillas (I’ve never had tacos served in flour tortillas unless requested), and then the meat inside was very dry and not fresh. There was hardly any cilantro and onions in the tacos as well. And don’t even get me started on the service. Although we did have a larger party (11 people), only 4 people got actual meals, everyone else got cheese dip and drinks. Right off the bat the waitress had an attitude and was not very welcoming. Then throughout the entire dinner, no refills were given to any of the 11 of us. We had to get another waiter to get us drinks (which we ended up having to take to-go at that point.) Then to top it all off, there were weird charges on the final receipt. Of course the included gratuity for a large party and taxes. However, we all also got charged for “Other taxes” and “substantial fee”. Never coming back here again. There “Friends Kitchen” right down the road which will always be...
Read moreWe visited this restaurant today around 3:30pm. Very spacious. The attendants were very nice and asked if we needed anything constantly, I gave the service a 5 star. The food, however, was not the best to my liking. The horchata drink is not homemade. It's from the powder that gets mixed with water, instantly within the 1st sip we knew. The salsa from the chips taste like the salsa from the grocery store glass jars, they just added chopped onion and cilantro. We ordered the carne asada. The meat was missing some seasoning but to each its taste. I just added salt - no big deal. The refried beans taste like the canned beans from the store. I had way too many purple onions to my liking in my salad. The rice was decent. Customer service was excellent, though. I honestly did not feel satisfied...
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