I was very disappointed with my visit to Chucky cheese. Came to celebrate my son's birthday. Only to be overly charged for cold food which I sent back, then only to have it warmed up twice and it took 15 minutes to be served Luke warm and already bit food, you would think they would bring you a new freshly made pizza and chicken wings ( especially for the price they charge. We sat next to a table that was never picked up after an hour of being there. The sad thing is the place is called Chucky cheese. My son was excited to get to see Chucky. The announcements that Chuck-E would arrive in 20 minutes and kept announcing that up until he showed up. Only to be disappointed because Chucky came out for only 10 minutes and just stood in one place and didn't greet the children like other places mascots do. To where my son said "I like the competition (which I won't mention) better." The restrooms were not clean and needed toilet paper. The only positive thing is that they did check our numbers to see that we matched when we left. No wonder the competition is always packed and it looks like Chucky cheese is closed and...
Read moreThis place.... 🤦💆my toddler loves it but none of the good games ever work! Then when the games eat up ur points you need to call someone to either give u points back on card or fix the game is a whole other thing!!! I literally asked someone to help me out with one of the broken games and had to ask 4 different people cause they kept saying someone will meet u at the game. No one ever showed up. I don't know about you all (customers) but it's freaking expensive here so a point in a game that doesn't work really does matter to parents who are on a budget and want to get the most for their buck while being here. The service is horrible in every sort of way. I wonder if the one in Harlingen is better 🤔I shouldn't have to travel to another city to get good service but it's starting to get to that point. Posted pics of everything...
Read moreThis place was perfect!👌 Already been here twice in 1 month. 😆 When it was raining and then when it was super windy out. Pizza was great. Like I'll probably order from here when I was pizza delivered. That good. We've only tried the stuffed crust pepperoni, cheese, and sausage pizzas. They have 2 military discount options a $30/45 points (1pizza and 4 drinks)and $60/100 points (2 pizza and 4 drinks). All games were working and operable except the picture drawing one. But someone got it to work. 🤷🏻♀️ Kids enjoyed dancing with the mouse. Lol Idk what the bad reviews are talking about. We spend a good 1.5-2 hours here. Everything is clean from my 2 times visiting in December 2021. Including the bathroom with the changing table. Much cleaner than our...
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