LongHorn Steakhouse — Restaurant in Brownsville

Party of 4 dined in last night. We were able to be seated within 15 minutes.

Appetizers came out rather slow, understandably the restaurant was packed so the kitchen was overwhelmed. However, what is not understandable was the quality of the meal due mainly to the temperature it was cooked at.

My party ordered a sirloin steak, a New York Strip steak, lamb chops, and salmon.

The salmon was cooked beautifully but had zero flavor or seasoning and did not taste marinated at all.

The lamb chops were ordered to be cooked to medium, they arrived closer to medium well, very little pink, and charred to a crisp. Even though they tried to hide the charred side by plating the burnt bit face down, I could still taste the burnt meat and seasoning and could clearly see the over charred meat simply by turning it over.

The sirloin steak was as thick as a pencil, ordered medium well and the steak was well done. No pink in sight. Hard to achieve with a steak that thin, however there wasn’t a sear on it at all. Steak look almost boiled.

The strip steak was ordered medium. It arrived well done. It was obviously burnt on one side, clearly forgotten about while it was being cooked on the grill. The grill marks were not visible because it stayed in the same position too long and then to achieve the cross hatch was left there in the hot grill even longer.

It’s no secret that the cook responsible for this meal is both inexperienced and overwhelmed. However I don’t understand how the kitchen manager did not do a quality check, nor did our waitress ask if the meat was cooked to desired temperature.

We could have returned the steaks, however, after a 45 to an hour minute wait to be served it just wasn’t worth it. I believe my dad’s comment was “did they go kill the cow?”

One good thing was the Wild West shrimp, however, the shrimp was not tossed in the garlic butter, and there were no cherry peppers… instead it was either banana pepper or pepperoncini. The shrimp were perfectly crispy, but mainly due to the absence of the garlic butter.

The brisket queso was decent as well.

The Mac and cheese I would come back for, but not much else.

Overall a very underwhelming experience, served as the best reminder to simply put in the effort at home and cook. Throwing money at it to give my dad a “fine dining experience” was not...

Ok, yall, this place. idk. My experience was the worst. Went for a birthday gathering party of 6. Long story short, I think I ordered 2nd to the least difficult dish chicken fried steak. Everyone else ordered ribs, etc. When they brought mine and everyone else's mine was literally cold as if it was sitting on that counter forever because we did wait more than an hour and within that hour our waiter never came to ck on us no refills we always had to flag him down or interup other waitresses or waiters because ours was M.I.A all the time. When I addressed that my meal was cold, not to mention burnt asparagus and very salty and forgot the gravy that goes with it. 🤦‍♀️I already waited forever on it. So I thought they had fresh ones made and would swap nope! I waited another 20 min by this time everyone had finished and I was the only one not eating.. got my plate complete but by this time I lost my appetite and was already upset because he still hadn't come back and ck on the others. He forgot other items from their orders for my other guests. It was just a huge mess. Brought 1 loaf of bread for 6 people. I was like. Seriosly... oh boy! This was on a sunday afternoon I wouldn't come back tell you this much I'd rather go to the one in weslaco even if I have to drive up there at least things are up to par and no issues. Presintation on food here is fine, but either missing side dishes, burnt items,cold items or needed refills list goes on. You all been open for quite a while before I decided to come in. I figure staff be well trained by now, yet I was wrong. In the end he didn't charge my dish which was good for me yet bad for the longhorn and it's not abt the money it was more abt customer service...

When I'm in the mood for a steak, I will usually pick Roadhouse or Longhorn but I prefer Longhorn because I prefer a good crust on my Steak. These guys are consistent!

So much so, that I felt confident finally ordering to go with them. I sat at the bar and was immediately greeted within a minute (during the lunch rush!) and opted for a Michelob Ultra. The Beer selection on draft isn't the biggest, but honestly neither is Roadhouse. The bar also doesn't have the footprint of let's say a Chili's but was able to find a spot no problem during the rush.

I love the Longhorn dining area as it's a more "classic" dimly lit dining area, but the bartop was a little brighter which doesn't feel as "cozy" as most of the more cavern style bar tops which is more only critique.

I was regular asked if I was good (which I like) and food came out in a good timeframe for a medium rare ribeye and was even asked if I wanted another beer before leaving.

The bartender was on point and friendly and could read that I wasn't a big chatter (I was on headphones streaming a show) while opted to chat with some older couples who visibly enjoyed the interaction.

Got home and my food was well packed, correct, and they even included a loaf of their legendary bread without asking. Here's a shot of the great food.

Steak perfectly cooked (it continues cooking after packing up, which I understand but still pretty spot on for MR), sautéed mushrooms weren't mushy, and salad was crisp and not soggy.

This is more of a review of how their togo execution was, but it...