Church's Texas Chicken — Restaurant in Bryan

The Church's Chicken at 507 N Texas Ave, Bryant Tx, need a lesson in customer service; especially their manager. Specific, I went to this Church's Chicken on 01/31/2022 and order a 10 piece; not realizing it didn't come with biscuits. When I got to the window I asked the cashier how many biscuits/rolls does it comes with, before the cashier could answer, her manager standing in the background telling her she can't take orders at the window. First problem, the manager was out of place and was not allowing the cashier to do her job, because at that point I wasn't asking to purchase anything I was only asking a question. Secondly, no other cars were in line; I was literally the only car in line so what was the big issue. I proceeded to ask the price, and yet again the manager blurred out that she "can't take orders at the window", so, I said no other cars are in line. Then the cashier said "I'm only telling you what my manager said", "you have to pull back around and place your order because of the 'clock'." I told the cashier to tell her manager she can keep her chicken since she worrying about the 'clock' and,...

Well went there yesterday. Got the 7 Piecs with the large mashed potatoes and I added a large coleslaw. Very reasonable price. Church's has been my favorite for years. Since I've lived in Bryan all my life. It's my go to for Chicken. Now I moved to college station and went to the Church's chicken here. Nope it's nasty not clean and disgusting I drove to the drive thru it was old and ragged I didn't trust to order from there and I drove right thru the drive thru. Didn't order nothing. So when I want my chicken I go all the way to Bryan to get my Church's. The lady that waited on me yesterday was Awesome. Very nice the food was fresh and perfect order I came back home and it was ready to eat. So I ate a little. And it was so good. Best Chicken ever. It's worth the trip to Bryan for me. The date I went was on Wednesday Jan 5th. Please it was after 12 noon. So please tell the lady that ran the register window. That she was very nice and my order was great. And...

I’m so conflicted with this review. The chicken was fantastic this time according to my husband. Sometimes at this location it could be hit or miss. Today was a hit. However, I wanted to give ZERO stars because of what I saw as my food was handed to me. One of the employees took the trash out before my food was made. He talked to someone out there for a few so he never touched my food at this point. I have no idea about beforehand. Anyway, He politely walked himself right on in there and started working on frying more chicken. I could not consume anything from there because I couldn’t get the image out of my head. I explained it to my husband but he’s a good ol country boy and was like I’m immune so I don’t care. Well I’m not immune to unsanitary conditions. I have a weak stomach. I would say maybe retrain the staff on hand washing. Other than that this location can still get...