Black Angus Steakhouse — Restaurant in Buena Park

So I've been to Black Angus quite a few times in my life my last experience was a Black Angus in fountain valley if you look through my feedback you'll notice that it was not very good! so beginning of a new year I decided to go to one near my home I live in Anaheim so the one in Buena Park was the one I was going to. I've been here many times in the past as long as it's been here it's always been pretty good and the only reason why I decided to go to Black Angus was I figured to give another shot at a different location so this place wasn't too bad it was very slow and the wall decoratives were very dusty I guess they're going for that feel of the old ghost town at Knott's Berry Farm so we got a table pretty quick. Then our waiter took a long while to get to our table so we sat for at least 10 minutes maybe more before we showed up I think! he wasn't a bad waiter he was a young kid so kids will be kids well we ordered the special deal for two our sampler was potato skins and of course I got the prime rib! the Bread came out kind of crispy kind of hard on the outside wasn't that good scale of 1 to 10 it was probably a six and with the potato skin showed up they were kind of burnt crispy! Like normally I like potato skins but these weren't that great either I was feeling like the people they hire for Black Angus aren't as good as they used to be luckily my food came and the prime rib was good at least and I wasn't able to eat my baked potato that was fully loaded so I took it home it didn't look like the other potato skins i felt service was quite slow so I felt there would be no reason why it took so long to come by or even around the table every once in awhile felt like he was gone but he wasn't a bad waiter but like I said he was young kid anyways that is my evening at this Black Angus I think I'm going to stop eating at blank Angus for a while maybe come back another 5 to 3 years see if it changes I'll stick with the other steakhouses for now like the outback which is right down the street and I had no issues with them so far I've always had a good service anyways thanks again Black Angus you never let me downno matter what location I go to you're...

I had the pleasure of dining at Black Angus Steakhouse in Anaheim, California, and I must say, it was an exceptional experience! Arriving an hour and a half before closing time, I was thrilled to find a Black Angus, a once-favorite restaurant from my home state that's become a rare gem over the past decade. The restaurant’s ample parking made it easy to locate, and I was pleasantly surprised by the comfortable air-conditioned atmosphere upon entering.

The interior decor and seating booths instantly made me feel at home. The restaurant was immaculate, and the service was top-notch from start to finish. The gentleman who greeted us at the door and seated us was incredibly knowledgeable about the menu and offered great recommendations.

Our server, Kassie, was an absolute delight. Her knowledge of the menu was impressive, and she handled all our questions with ease and a warm smile. We started with appetizers, and the deep-fried zucchini was out of this world! Every dish that came out of the kitchen that night was perfectly executed. Our steaks were cooked to perfection, and the portions were generous and satisfying. The food was hot, fresh, and exactly what we hoped for.

The entire dining experience exceeded our expectations. It’s not often we go out to eat and find both the service and food so exceptional, and this visit was no exception. Kassie made us feel like royalty, and her attentiveness was outstanding.

To the manager of this Black Angus location: Bravo! Your team deserves a round of applause. A special thank you to all the staff who made our evening so enjoyable. Although I didn’t take pictures of the food (a regret since it was beautifully prepared), the quality of the meal and the service left such a strong impression that photos seemed unnecessary.

I promised Kassie I’d share my thoughts on our visit, and I’m delighted to do so. She, along with the rest of the team, truly went above and beyond. I hope this review reaches the attention of the lead at this location and that each employee scheduled that evening is recognized for their excellent work. We left with full, happy tummies and a memorable dining experience. Thank you, Black...

We drove from Inland Empire to this particular restaurant since we’ve been here multiple times before we moved. We called in to make reservations party of 8 we were seated at 7:15pm placed our drinks, appetizers and Meals together since we were ready by the time the server came to get our drink order. Drinks were brought appetizers arrived, missing two cocktails. The server left didn’t come back until 30 minutes later by this time I was up ready to walk to find someone he approached me and said I’m just coming from the kitchen because your order was placed 45minutes ago and it’s not ready. I asked to speak to his manager at this point we had been sitting for over 1:15minutes my mother had already pointed out that other tables that were seated after us had gotten their food before us. The manager arrived and apologized and said that they were working on our food her excuse was that it depended on what we ordered and some food takes longer to cook than other I did mention to her that we did see how all the tables had gotten served and we were skipped, she mentioned that the server had forgotten to put our order in… but they were bringing it out shortly. When they brought our food they brought partial plates out everything being served at different times my daughters were the last two to have their plates brought at this point my food is cold , they also forgot to put my husband’s order in so he went and told them to remove his meal since it wasn’t ordered. I also told the server to remove the two cocktails that were not brought. We were the last customers to leave this restaurant with horrible service. I had to get up and ask another person for steak sauce and ketchup. My husbands food got brought out but he didn’t eat it he was upset since we invited the family we didn’t walk out even though he wanted to. The server blamed the cooks and the manager said the server didn’t put our orders in I don’t know what truly happened but I will not return to this location we left very disappointed. Never had this kind of...