We have use the same marcos pizza on wilshire in burleson,TX since we moved to Texas 7 years ago. I was born, raised, married, raised a family in Indiana enjoying marcos prior to that. About 4 months ago we bought the first pizza at marcos we could not eat. There was some kind of course cornmeal on the bottom we could not even brush off. I called the store and talked with a boy I believe his name was Nathan and explained the issue. His resolution was they had run out of cornmeal but, had ordered the correct kind and it will be in next week. Try back then. But Nathan I wanted 🍕 pizza tonight . . . . ???? Fast forward to last night. We ordered pizza, cheese bread and cinnamon squares. The things we have noticed that are different at this marcos is if we intend to pick up our pizza as soon as we place the order the pick up time is 7 minutes later. Now there is nothing wrong with fast but, if the choice is fast or good I prefer good. We also always order thick crust ( double dough). Our pizza last night half the pizza was thick and half was not. The half that was thick was just air not dough. I have attached pictures. The cinnamon squares were so tough I could not chew them which means I can not even warm the leftovers up to enjoy later. I'm a baker. Dough this tough is only achieved by over working the dough. Only another person that knows what they are doing when making dough understands what I mean. My final comment will be that perhaps like many other resturants in this economic downturn this marcos has no management...
Read moreFantastic pizza at a great price. Which for some strange reason is FAR LESS than most of the other reviews on here are lieing and saying it is. Every time i go here, I get a delicious 1 topping M. for just $6.99 and that's enough for me & another person too, or more likely; for a 2nd meal later from the leftovers. If you ignore all the specials & coupons (your fault if you do), & order the most expensive options, I still can't see how it could be more than $10-$20 per pizza, let alone per person. So any "review" stating they paid more than $20+ per person is clearly not being honest & must have alterior motives, & be trying to decieve you. There's a 1 star review on here in particular that claims they were charged nearly 20$ for an order that was supposed to be 10$, & they posted the receipt to show where they paid $20.... only thing is if you click on it it clearly says they where only charged/paid $10 ( & change). Take these online reviews (& apparently $ cost ranges as well) on sites like this with a big grain of salt. Cause I strongly suspect most these reviews are being made by competitors/ bots hired by them, or possibly even people trying to extort these business to take down or change their reviews. Perhaps some could be legit & angry so they exaggerated & lied about the price to make them look worse... but that's not cool either. If someone's own reviews are all polarized extremes of only 1's & 5's, they are most likely at best a Karin & possibly completely fake-news as some...
Read moreWow - Burleson store GM & driver don’t really respect their customers or customers money. I spent $91.13 on a weeknight pizza order and the driver that I generously tipped w auto-gratuity has zero crushed red pepper and parm for my 5 pizzas. Really?!? This has happened multiple times too. So I called in to complain this time, asked for refund of gratuity, and the store’s General Manager basically said too bad, pepper n parm is a courtesy anyway and that I should have specified when I ordered if I wanted pepper n parm. But you know what….Mr. GM, there is no option to ask for pepper n parm in your Marco’s App where I ordered. Your $10 off my next order is not acceptable…I have 2 stacked up already bc I’ve ordered often. From now on, I will be sure to NOT add the auto-gratuity assuming I will get good service….if the GM doesn’t care, why would anyone expect the drivers to care and carry pepper n parm like they are...
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