Subway — Restaurant in Burnsville

I normally have really good experiences with this location but today I ordered through the app and when I got to the store they were very busy, they also didn’t have one of my items and substituted it for me which was fine, the issue happened when I got home, now I understand that they were busy but the quality of my sandwiches just isn’t there, they’re very squished to the point where they look about half the size as normal, and look to be missing about half the ingredients as well, I was hoping to be able to get a refund or something for my bad experience but they don’t give you any options to talk to anyone about your experience except for the website which ironically isn’t working every time I click on it, then I tried calling the store about 3 times and of course no one answers, if someone could get back to me about this issue that...

This location usually isn’t too bad but it seems they have made changes for the worst. The customer service today was awful, the lady preparing the meat/cheese section was uncomfortably rude and crabby. She wasn’t nice to a single customer ahead of me in line or myself, she didn’t smile once or even greet anyone, and wasn’t even listening to people as they had to repeat themselves about 3 times per item. Not the best face to walk in to a store with. I felt uncomfortable even having to tell her my order. A smile or a simple hello goes a long way. The flatbread I received was paper thin and the meat covered about a quarter of the already tiny sandwich. Very bad experience this go around! I will say the only good thing was the cashier was very nice and friendly, he should teach the rest of the staff about...

First time I’ve been disappointed with my order. I ordered on-line through the app, however my sandwich and salad were both missing ingredients. No tomatoes on either, not sure if they were out or didn’t want to cut any more. I requested lettuce and spinach on my salad and only got spinach. In fact it was mostly a bowl of spinach, very few of the toppings I requested. My drinks were also not in the bag and I had to go back in and get them. I glad I noticed it before I left the parking lot. I should have checked my food also. I would have returned it if I would have noticed the order was wrong. I think I’ll stick to the shop on hwy 11 in the future. I’ve never had my order...