Crumbl — Restaurant in California

I don’t usually write negative reviews, but after my frustrating experience at this Crumbl Cookies this location yesterday, I felt the need to share in the hope that management will read this and take action. First and most importantly, there was a food safety issue. One of the employees (her cap said “Arina, Adriana, Alina? - not sure. I was wearing gloves but touched her hair and neck while talking to a customer. Without changing her gloves, she went right back to handling cookies. That’s a serious concern in a food environment and can potentially make people sick. Secondly, the service was extremely slow. There was a long line, and it took about 25 minutes to get my order. While one employee was hustling to get things done, the other (Alina/Ariana) was moving so slowly that it was frustrating to watch. I really hope the service improves, because I do enjoy Crumbl and would like to return to this location...

The smell of cookies wafted across the parking lot as I walked towards Crumbl over the weekend. Longing for a chocolate chip cookie, I was excited to place an order for a single cookie. The staff was very polite, and after placing the order at the self-serve station then paid, the cookie was delivered quickly.

The first bite was heaven. The chocolate chips were big and the cookie batter had amazing flavor. My taste buds loved every bite of the cookie. I'm definitely going back for more as these would be delightful for a party...

I love going to crumbl so much. Whenever I want to treat myself I always have crumbl at the top of my list. Their cookies are always deliciously baked to perfection. Also, the stores environment and all their staff are always over the top welcoming, inviting, and happy to serve you. Crumbl has never failed to meet my needs, and all of my high expectations have been met after every visit. I have yet to be disappointed with crumbl, and I know I never will. Give it a try! It will be completely...