Denny's — Restaurant in California

If you and your family want to wait for 20-25 mins to be served this is the place to be. My wife and I and our son came here on 08/31/25 at 11am and was seated and we waited for 25 mins and not one time did the servers come to ask and help us at all and yet other tables around us were being helped and taken care of. Then 2 elder ladys came and sat behind us and immediately the Mexican server asked if they would like anything to drink, and here we are still waiting 20 mins from when we sat down just to get our water and silverware. After we voiced our concern did HE finally want to help us. We asked him why weren't we served and he just kept saying "this isn't my table, I don't know". And there was a Mexican lady also in the same area that was helping the table behind me and I asked her why weren't we helped and she also said " oh idk it's not table " and in my mind if the guy isn't our server and she wasn't then WHO IS OUR SERVER? So then we asked for the manager and he came over to us and yet did not resolve our concern. All the manager kept saying was that he can take our order now repeatedly and that there's a miscommunication that's why we weren't served. So now in my mind I'm thinking after the fact now you wanna serve us after we were sitting for 25 mins. This place had the worse service for an American chain restaurant and my family and friends will NEVER return here. No apology or sincerity was given from the servers of from that manager that...

I'll start by saying, "Thank you. We had the most delicious meal across the street."

The reason we had such a delicious meal is because we were completely ignored. The young lady up front was good about greeting us and sitting our family fairly quickly.

Then, crickets...

they weren't too busy, but they are obviously understaffed. I am not sure exactly how long we waited, but we did break a record I think. I cannot remember a time when my daughter, a notoriously picky eater, was able to figure out what she wanted before a server even said hello.

My wife and I had been chatting, as well as trying to help our little girl determine what she wanted, when we looked around and realized no one had checked in. It didn't look like we were in danger of anyone checking in any time soon. We waited, trying to make eye contact with someone to no avail.

Ah, got it, they have more business than they can handle at their staffing level. We'll help them out.

I felt zero guilt leaving, because the only things we were leaving behind were well looked over menus. Not a water glass in sight.

If you've read this far and are curious as to what was so good across the street, it was Best Kabob and Gyro. It is a hole-in-the-wall place that deserves more attention. Their appetizer soup was well spiced without being salty.

Stay tuned for their 5...

Absolutely terrible. We waited a long time to get seated (i found out later it was because the hostess would constantly go to the back to take "breaks" and chat with some guy) when the hostess finally showed up she asked how many, there was 2 of us but i told her we may have more later, to which she replied in a rude manner "we can only seat you if your whole party is here" I understand if it's policy, but I don't understand the need to be rude?! I said ok, just go ahead and get us seated, we'll take a table for 2. The waitress "Rosemary" seemed to be in a hurry. She quickly asked for our drinks and our food. (I don't expect too much from a Dennys to begin with, but when someone makes you feel rushed, well I don't like it. Im a paying customer ya know ? My burger was ok. But everything else was undercooked, I couldn't tell my waitress because she left and went home after we got our food. We didn't get service or refills. Like i said, im already expecting an average to ok experience from a Dennys but this was just too much. These people should get fired and their positions should go to someone who actually needs a job. These people obviously don't care about theirs. I hope a manager sees this. I will attach a picture with my receipt, I didn't get the name of...