We have been regular patrons of Hooleys at this location for years. On Saturday night at 9:25pm (they close at 11pm), my family of 10 adults and 2 babies arrived for some dinner and drinks. The host/server who greeted us immediately gave us a very unwelcoming feeling - stating that they already had a party of 11 and that they weren't sure if they would host us. I said this is crazy - there is more than an hour and a half before closing. Still, he went to ask the "manager" who was sitting at the bar. He came back and said that they would seat us, but asked where the rest of our party was because they were going to give last call at the bar in 10 minutes and we had 20 minutes (at 9:45pm) for last call for food. This was ridiculous, especially since we weren't even seated yet, with just over 1 1/2 hours until closing. After expressing my awe, the host insisted that we should understand that they were slow and planning on closing early and by accepting our group, we were causing them to have to pay to keep the cook in the kitchen and bartender in the bar - that we were an expense to them at that point. He even referred us to go instead to the Press Box across the street. I told him I've never felt so unwelcome and that it was bad business for them. We opted to go to another non-chain restaurant instead and spent over $350 in food and beverages. Hooleys loss that night, but even beyond. You don't do that...I could understand if we walked in 30 min before closing, but not an hour and a half on a Saturday night. ...
Read moreI came 2 nights in a row to be fair.
I only want to do these reviews with an unbiased perspective and personal experience.
Theres 1.6 million people who have viewed my account so I want to always be fair.
Wanted to see if yesterday was just an off night. Came 2 nights in a row. Had the same waitress. It was what I expected. She would be better suited and happier somewhere else. She just isn’t as pleasant and attentive as all the other waitresses there. It was the oddest thing.
No refills on both nights plus the coke was really watered down. As if they need to change the soda machine.
Food was okay. The wings on Wednesday nights are huge! Tasty.
Waitresses talk to one another in front of guest as if they are not there. And about other guest. I almost said. I can hear you! You have to know I can hear you???
Other waitress sounds so cheerful and welcoming mine not so much.
Other waitress welcomed everyone who walked in and said thank you and good night. Very sweet. I’m jealous I didn’t get her. 🤣
Other waitress asked her guest if they needed boxes. Waitress assigned to my table no.
The busboys are really nice. Polite.
Honestly I would go again yet request another waitress who at least pretends to...
Read moreWe stopped in here after a movie. It is conveniently located from the Regal movie theater on Jamacha. It is an Irish pub, so I expected for it to have an Irish theme and to promote Guinness beer. It did not disappoint. It had a very Irish theme and supported Ireland in ways that it wasn't overbearing. Hooleys had a friendly, quiet, and cozy atmosphere. Hooleys has two separate sections one was a bar, and the other was a grill/restaurant section. The food and service are excellent! The wait time for the food was concise as my girlfriend barely had time to finish her soup before our food arrived. I had the Hooleys half and half pub burger. This burger is half ground corned beef, and half ground beef served with steak fries and whole grain dijon mustard. Be forewarned, the side items for the burger were a la carte and did cause an upcharge. Which is fine for me, but it does deserve a warning for future guests. My girlfriend has the shrimp and chips. The shrimp were massive! There were at least eight large pieces of shrimp and a lot of fries. Would I recommend this place? Yes! I will be back after...
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