White Castle — Restaurant in Calumet Township

I went Ordered a sausage and bacon with cheese on toast no egg and a hash brown. The female employee had no greeting and seem to be preoccupied while taking my order I had to repeat my order several times .she informed me they had no bacon . When I made it to the window once again no greeting . I received my order once I made it to my destination my my breakfast sandwich had egg in it and I’m allergic. I returned to the location . I asked for refund and the manager started to remake the food . I once again told him I wanted a refund . I was not givin a receipt. He asked the female employee does she remember me ! Then he asked how much I payed for my order. She began to whisper bin the managers ear. She began to take another order . While telling the person she was on the phone with to hold on . The only person that gave me a proper greeting was an African American female . This White Castle is horrible! We...

Waited over 30 minutes for my pickup order! I placed my order to pick-up on my way home from the grocery store. My order was supposed to be ready at 1:42, but we finally pulled away at 2:13! Thanks White Castle, I had ice cream and other dairy products getting warm in my car! If you can’t have food ready on time, then give your customers a more realistic pickup time, instead of making people wait for over 30 minutes! Also, I asked one employee how much longer while we were sitting there and he shut the window and never answered. I knocked again and asked for the manager and she told me they were busy because of Veterans Day. I still don’t understand, again you told me my food would be ready at 1:42 and made me wait until 2:13! Such...

First off the lil girl that was at the window act like she had an attitude. I don’t if she was the manager but she had on a black shirt. Then when it came to getting my order she didn’t come back to the window it was one of the workers. Idk if she was at mad because I pulled up to the window in a challenger and the lil guys workers that was standing there was saying n something and everyone kept looking my way. Idk maybe she was use to getting attention then when I pulled up the attention was on the car. Well anyways They messed up my double cheeseburgers. I asked for bottom bun only. They fixed it the regular way. This is how I feel. If I’m paying for you to fix my food how I want it then that is the way I...