I frequently go here to shop. Service is usually great but today I was met with a lot of terrible customer service. Since there isn't a direct email or person to speak with I figure I'd share here.
When I went to check out, the light for lane 1 was on and 3 was off and each had 2 customers in line. I walked to lane 1 due to the light being on indicating "open". Upon me walking up the cashier shut off her light quickly and said she was closed and laughed. I told her this was not funny in fact that was petty and rude to do especially whenyousimplycouldhave indicatedthat prior to me arriving. You made a mistake not me. I went to the lane without a light to stand in line with my 2 items. While waiting the previous cashier spoke rudely about me to another customer and yelled I don't get paid enough to figure people out. Both the other employee and myself heard this. Once I got to the front I politely asked the lady finally ringing me out to cut her light on so no further confusion happens surrounding who customers go to. She agreed and continued on without putting a light on indicating she was open. This group tonight was super lazy and rude. I'm...
Read moreNice store very clean and organized. Excellent customer service, the cashier was very helpful and patient with the customer. He kept a smile on his face the whole time. I did not get his name but if corporate is looking at the reviews. I just left the store so you should be able to know who was the cashier on the morning shift today. He wasn't just nice to me. He was nice to everyone in the store. I very rarely see cashiers in your stores with this type of attitude. So, he deserves to be promoted and be able to train other staff on how customers need to be treated....
Read moreAlthough the store is clean; the Mexican girl with green hair and glasses is rude and unprofessional. She tried to make me wait for balloons while she rang up other customers. Meanwhile I was THE FIRST ONE IN LINE. The manager that starts with a V; is just as rude and unprofessional as her staff. Does not make sense to be that rude at 8:15 in the morning on 10/27/21. I’m sick of people not wanting to do their job in customer service when that’s what they applied for and should be doing. EITHER BE...
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