Arby's — Restaurant in Camp Hill

Food Inspection FAIL Arby’s No. 1172, 32 32nd St., Camp Hill, follow-up, July 19. Fail. Nonfood contact surfaces not cleaned at a frequency to preclude accumulation of dirt and soil. Grease leaking from the fryers in the front cook area and heavy accumulation of grease behind and under the fryer units; repeat violation. A black mold-like substance was observed on the backsplash of the wall above the three-bay sink; repeat violation. Observed the following on food contact surfaces: bain-marie parts at the front assembly/cook area were not removed and cleaned from closing the night before, accumulation of food debris and dried food; repeat violation. Buttons on the roast beef slicer had dried food debris accumulation, not clean to sight or touch; repeat violation. A reused cardboard box with food contact bags stored inside with food debris coming in contact with the bags stored; cardboard is not a cleanable surface; corrected on site; repeat violation. Observed grease trap, flooring and large holding tank flooring and surround walls with heavy accumulation of grease and in need of a deep cleaning and repair of wall area behind the holding tank; repeat violation. Person in charge did not demonstrate adequate knowledge of the PA Food Code as evidenced by incorrect responses to food safety questions and did not demonstrate adequate knowledge of food safety as evidenced by this noncompliant inspection. Wall in the back corridor area is observed broken and in need of repair; repeat violation. Cove molding on both sides of the walk-in freezer and adjacent to the walk-in freezer is observed missing, crumbling and in need of repair/replacement; repeat violation

Food Inspection FAIL Arby’s #1172, 32 32nd St. Camp Hill, June 30. Fail. The Person in Charge did not demonstrate adequate knowledge of food safety in this food facility as evidenced by this non-compliant inspection. Food employees observed in food prep/cooking areas, not wearing proper hair restraints, such as nets or hats. Observed the following on food contact surfaces: Cambros and placement brackets in the bain marie at the front assembly/cook area were not removed and cleaned from the closing the night before with accumulation of food debris on the placement brackets and dried food in the cambro containers. Slicer buttons on the roast beef slicer with dried food debris accumulation and not clean to sight or touch. Corrected on site. A re-used cardboard box with food contact bags stored inside. Cardboard is not a cleanable surface. A vegetable slicer, stored on a shelf near the three bay sink area, was observed with dried food debris on the blades and not cleaned to site or touch. Discussed and corrected on site. Observed grease trap, flooring and large holding tank and flooring with heavy accumulation of grease and in need of a deep cleaning. Non-food contact surfaces not cleaned at a frequency to preclude accumulation of dirt and soil. Observed the following on non-food contact surfaces: All equipment (range hood, upright freezer unit, tops of hot hold, wall behind fryer area, etc.) in the front cook/prep area with heavy food debris and grease and in need of a deep cleaning. A black mold-like substance was observed on the backsplash on the wall above the three bay sink. Wall in the back corridor area, observed broken and in need of repair. Cove molding on both sides of the walk-in-freezer observed missing and crumbling and in need of repair/replacement. A working container of sanitizer spray was stored on the same shelf with food and equipment and was not labeled safe for food contact surfaces. Discussed with Management and...

Absolutely horrible. We did the "order ahead" on Arby's.com so we could just grab and go when we got there. We arrived on time when we were told it would be ready to pick up. But all the doors were locked so we had to get in the drive thru line, and wait, and wait. After 20 to 25 minutes waiting in the drive thru, we finally got our cold food because it sat for nearly a half an hour before we could pick it up, because we had to wait in the drive thru while all the cars in front of us placed their orders and waited for their food. And to top it all off, once we finally reached the pickup window, they claimed they don't offer drink carriers when we had 4 drinks in our order.

Years ago this was the best Arby's location, now it's just a joke. Horrible service. Long waits in the drive thru. Averages 5 minutes per car. Not fast food.

And the "order ahead" is utterly worthless. At least at this location. The signs in the windows even said "order ahead and skip the lines". But they don't offer any way to skip the lines when they force you to wait in the drive thru line. They need to prioritize their order ahead customers with a dedicated pickup area separate from...

The drive in line was at a standstill, averaging 5 minutes a vehicle. Once I got to the menu I realized that I had driven past the mic box, so I exit the drive thru and go inside. The person running the drive through is on her phone. The one person working the register is extremely slow. And the fry station has so much food on the floor around it, I'm surprised no way busted their tail.

After 10 minutes the employee who was outside when I first pulled up, came in a started helping the drive through. A man who came in after me got his order in record time, only to return a few minutes later... with my order!

The place is a disaster and it's clear they do not have enough people to run it properly. I finally get my food, take it to the car, and pull it out of the bag...

Imagine how bad it must be when you look at just the way it is wrapped and know...this is going to be bad. When I get to the second one...it is also wrapped in the worst way you could imagine. I pressed my luck enough for one day and tossed it...