Superb service, friendly staff, fairly priced, extremely clean, fresh ingredients, and conveniently placed within the Grocery side of the Canton Walmart on Michigan Ave. This Subway truly goes above and beyond with it all while retaining accessibility and affordability. This establishment does accept Subway coupons and online orders.
The first thing you notice about this restaurant is that it is completely spotless. The floors are pristine, the counters are well kept, cutting boards are not left a mess between orders, and even the drink machine area is immaculate. Tables and booths were also taken care of to the highest degree with the team keeping tabs on everything to make sure the restaurant stayed as clean as possible. This restaurant definitely met my sanitary standards.
Staff present are attentive and kind to customers. Everyone working was extremely personable and made the experience top-notch. It’s not often you find a team that works well together but this Subway pulled it off wonderfully. The owner was also very attentive to customer needs and the love for his store shined through. Everyone was willing to make accommodations, extremely helpful with the ordering process, gave no rush or pressure to both myself and other customers, and even informed us about complimentary sauces, toppings, and toasting methods(yes! you can toast your sub with a sauce before you throw on veggies- and you also can toast them with veggies on!) that would(and did!) improve flavor quality. There was absolutely no hostility, passive aggression, or even micro-aggressions that incurred when placing the order or when asking for more toppings, sauce, and making special requests which is huge for anyone that may dealing with anxiety around food or social situations.
All the food in this location is truly fresh with all ingredients properly kept. Temperatures are correct and all meat, toppings, and cheeses are properly stored meeting food safety standards. Everything is fresh sliced, made daily, and fresh-lock sealed while being stored in containers that prevent spoilage from everything even down to store lighting. Cookies were soft, bread was freshly made, and all sauces were well-kept and fully stocked. Everything was beyond delightful from the start of the ordering process to the very last bite. Food was prepared with care, quality checks were performed when toasting, and all cookies truly rang back to that childhood treat we all know and crave.
Prices were all clear both online and in-store. Everything is in large, readable letters overhead and extra topping charges are reasonably priced and explained. Staff are happy to answer any price related questions as well as mix things that would be an extra charge(ex. double meat, with the extra meat being another type instead of double the original).
Whether you’re a single mom stopping in for a quick meal to bring home to the kids after a run to the store, stopping in for lunch on your break after hours of hard work for the meal you deserve, or even a group dropping by for a fun bite to eat celebrating your time together you won’t be disappointed by stopping in to this location. With so many choices and endless options it’ll never be a boring pick. I plan on making this Subway part of my routine every time I’m out this way and know you will, too, once you give it a chance. Give this location a try the next time you’re in town looking for...
Read moreProbably wont even give 1 star to this place. I placed order on app on 25h July for pickup time at 7:50. Went i reached at 7:55..i was told that my order was too close to the closing time(which was 8) and they tried calling me to confirm my availability at 7:45 which i missed as i was driving. Even though i was there before closing time the lady told me they are closed. to which i was like okay what happens to my money i paid. She said they will be refunded. I messaged subway app support checking for my refund and lost reward points next day. Even after waiting for 2 weeks I didn't get any response or my money. So i opened dispute with paypal which was rejected after few days with explanation "the seller had delivered the goods". So I called the store they said they have voided the transaction and there isn't anything else they can do. So i kept on messaging the app support asking for my refund. To which i finally got response that they will refund me the money and i can go to store and pick it up..so I said can you just put it in my account and why do i have to make a visit. their reply was "I'm not sure exactly what you’re trying to prove. I asked you to come up to the store whenever you get a chance and will refund your money again as your order was already voided. It is not necessary to keep going on about something it could be handled in a professional way". I was like if I never got my money how you voiding the transaction helps me here. but still i went to the store. When I went to the store manager told me they got all my messages and you can have your money back and DON"T COME BACK TO THIS STORE AGAIN. I am here thinking how is this my fault that I never got refund and I kept on asking for it. I hope Subway takes their customer seriously and give good app support. We shouldn't have to beg for...
Read moreWorst customer service ever. Entered the line to order and the worker was sweeping the floor he then asked are you ordering something I replied yes. He started to come make my order. I advised him he needed to wash his hands before touching anything behind the counter so he did the he put gloves on and made my sandwich. He did not know how to ring it up so he asked for help from Amanda who was extra rude. I asked her why I was being charged 10.59 for a regular basis sandwich she said it is what it is. So I asked for refund she stated it would go back on my card within 24 hours still no refund. I will never go back to this...
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