Monkey Bar Steak & Seafood — Restaurant in Cape Coral

Gene, if you truly wanted to know why we tipped you 10% on a $300 tab, you might have stayed for the answer rather than walking away. Where were you when another server cleared our plates and my dinner was basically being thrown out and no one, including you, ever asked “how was your dinner? Was something wrong? “. Nothing. Not until you questioned the tip (“To Insure Proper Service in case you forgot). No one brought water or cleared the dirty dishes from empty drinks, appetizers. Ordered coffee with dessert, which you appeared bothered when we indicated we would like dessert, and the coffee was never brought. You stated, “Coffee is freshly brewed but I forgot to bring it - do you want it?” Not after our dessert is GONE! Waiting tables is hard work. You think that if you take an order, put it in, deliver it that you have done your job. Wrong. My husband’s fillet was very rare rather than medium rare. Steve took it back, you were nowhere to be found, and got it refired, which was done beautifully but you never knew anything or didn’t care as you never said or did anything. My chicken Marsala was awful. Who puts cheddar cheese on Marsala? But you never knew as you never checked if everything was okay and some other server cleared our plates and she didn’t ask why my plate was full. We have been going to the Monkey Bar for over 20 years. The food and service used to be excellent. But obviously the number of people who come and go no longer requires the need for providing quality food and excellent service. I am guessing my review will be ignored just as our table was. We will not be back and that will probably be scoffed. The passion of the owner is gone. The employees that have been there for years and years are not required to perform to a level of excellence. So be it. I can only voice my concerns and opt to go to any of the many other establishments in Cape Coral and avoid another return to...

Went for our anniversary after hearing the food was great. We did not realize that we went for dinner and a show. Sat on the interior, where there were no other patrons. We were sat at the table right by the kitchen under a vent that has obviously not been cleaned in some time. Within minutes of seating, we overheard who we assumed was the manager on duty talking to another employee. He was inquiring as to why the employee called the owner about a double charge on a previous customer. He said it was "no big deal, I'm not mad" multiple times. Then the employee went outside, and the manager explained that to other employees multiple times using, "no big deal, I'm not mad." Should a manager discuss the right or wrong of an incident inside the restaurant in front of customers, and then proceed to discuss that employee's business with others? The corner of the interior bar is obviously the employee hangout. They had multiple drinks, and a purse sitting there. We can only assume there is nowhere for the employees to put their personal belongings. Since this was the hangout, this was also the stage for the "show." It was then time for more employees to arrive at work. A female bartender arriving obviously late was chided by another employee, to which she replied, "Suck my d....!"

Sitting at our table under the dirty vent, next to the kitchen entrance, the manager walked past us at least three times (6 total) to go into the kitchen. Not once did he acknowledge us as customers.

Food: My wife got the beef wellington, which she liked. I got the salmon/crab wellington, which was not good. None of the food was seasoned except for the accompanying sauce.

Drinks: Old mint leaves and old limes gave the drinks a bad aftertaste.

Luckily, our waitress was very nice and attentive. With the cost of the food, I'm not sure...

I would think twice about going here. Let me explain my experience tonight for taco Tuesday.

So my girlfriend and I decided to try them for taco Tuesday. We walk in and sit down and was greeted by a very nice lady who was friendly and upbeat. (Best part of our visit). Then We order our drinks,appetizer, and food with our waiter. Drinks come, then food show up. We ask for some sour cream. The waiter tells us that will be an extra charge because everything is on the food (Taco's), there is no sour cream, but we did get a few pieces of shredded cheese and shredded lettuce on it. We ask the waiter when will our appetizer be brought out, he states he forgot to put it in. So now he goes and puts it in, he says I will comp the sour cream which is in a little tub which cost $2.50 each (wow). He the comps the $3.00 glass of wine instead because we question him. We order another round of drinks, he brings a glass of wine. He forgets that I ordered a beer also, I had to wave him down to reorder my beer. Ok so then mid way through my second beer he brings us our check ????? We were going to have more drinks but I guess not. Well we pay and just set the folder on the table, he then walks up and takes it. Normally it is not taken until the customer leaves but whatever I guess. But, I look up and he is standing there with the First Lady who greeted us talking/looking at it and us. Totally gave us the feeling of not being appreciated because we still gave a 15% tip. With all this being said you know what the real kicker was ...... there was maybe a total of about 15 people sitting outside at the bare area. I can tell you this was not a good experience at all. So if you decided to go be prepared for the possibility of very...