Buyer beware. I used the online ordering option. The order was ready and easy to pick up. However when we got home and my son opened the box, I could hear him counting because the buttermilk doughnuts and blueberry were significantly smaller he didn't think we got a dozen. Technically we did.
It now feels like we overpaid for several mini doughnuts. The cake doughnuts were also a bit overcooked. I pass by several other doughnut shops to go here and today, and will try all those other locations before going back. The ordering process was fine, pick up was fine. When the product is beyond disappointing then the rest doesn't matter much.
I wish I had been in the kitchen when the box was opened to get a picture of it, unfortunately I didn't but here are two to give an example.
It's pretty difficult to upset a kid with doughnuts if that helps the...
Read moreI haven’t had a problem with this store and I’ve ordered through Grubhub. I ordered an old fashion connection roll, a devil food donut and a half glaze. When it got delivered they substituted the old fashioned cinnamon roll with a different cinnamon roll with nuts. A man does answer the phone a little after they closed. About a 10 minute call with me trying to explain and figure out what nuts they are. We could barely understand each other but he was gaslighting me and telling me they came on the old fashioned and that they are walnuts. I am allergic. If it wasn’t for the gaslighting I would have loved to come the next day when I wasn’t sick. At my old jobs we would call if something the customer ordered wasn’t actually in stock to see if they wanted an appropriate...
Read moreNasty donuts, their pig in the blanket is a straight rip off, why? because I ordered a big one and tell me why when I took a bite. The sausage was super small, it was more bread then anything, it was the sausage that goes in the small ones. I assumed this was a mistake, so I tried it again another day, but this time before buying I asked the employee, does this come with a big sausage. Lol that sounded funny, but anyways he stated no they only gave one size. 🤣 I was so upset I was like what you mean the big ones are supposed to come with big sausages. I'm guessing it's just this simply donuts that does this because the one I went to in Houston we did not have these issues.... Hope this helps. Even though the whole time it seem like I was referring to...
Read more