Starbucks — Restaurant in Cary

I have been a dedicated patron of the Starbucks at Crossroads Cary for the past two years, and my consistent visits have left me thoroughly impressed with the exceptional service and commendable work ethics exhibited by the staff. This location has truly set the bar high for what a coffee shop experience should be.

The service at Crossroads Cary Starbucks is unparalleled, and the staff's commitment to providing an outstanding experience is truly noteworthy. From the moment I walk through the door, I am greeted with warm smiles and a genuine enthusiasm that makes each visit feel like a welcoming reunion. It's evident that the team takes great pride in their work, creating an atmosphere that goes beyond just serving coffee.

One aspect that particularly stands out is the attentiveness of the staff, and this is exemplified by the manager's proactive approach. On several occasions, I have been pleasantly surprised when the manager personally brought my coffee to my table. This level of attentiveness speaks volumes about the commitment to customer satisfaction and creates a personalized touch that sets this Starbucks apart from the rest.

The overall ambiance of the Crossroads Cary location is inviting, providing a comfortable and conducive environment for work or relaxation. The cleanliness and organization of the space contribute to a positive experience, making it a go-to spot for my daily coffee fix or a leisurely afternoon break.

In addition to the fantastic service, the consistency in the quality of beverages is another reason why I continue to choose this Starbucks location. Whether it's a classic cup of coffee, a meticulously crafted espresso, or a seasonal specialty drink, the baristas consistently deliver on flavor and presentation.

To sum it up, the Crossroads Cary Starbucks has truly become my home away from home. The exceptional service, friendly staff, and the manager's attentive approach make each visit a delightful experience. I wholeheartedly recommend this Starbucks location to anyone seeking not just a cup of coffee but a memorable and enjoyable coffee shop experience. Kudos to the Crossroads Cary team for consistently going...

I was here doing some work on my laptop with my headphones one. I am a loyal Starbucks customer and I enjoy my drink. The baristas offered a sample of a dragon refresher drink that was delicious. It was served in a Starbucks logo shot cup. The baristas are great- very enthusiastic and excited about their job! Love it!

However, the manager / supervisor not so much- area for improvement with people skills. Around 4:30pm a lady in a pink cardigan / sweater approached me informed me that the indoor seated area will be closing in 30 minutes (5PM) for a gathering that will take place for an hour. She shared with me that she would like me to leave within 30 minutes. I verbally acknowledged her. She went around informing the other customers in the seated area in groups. At 4:49pm, she (pink sweater - possibly manager?) approached me and demanded I pack up my things and leave now since the seating area is closed. I then proceeded to ask her "I have a couple more minutes", she stormed off and ignored me. She then approached a couple, a male and female, that she had previously approached at 4:30pm about the 30minute reminder, and said the same thing; she demanded them to pack up and leave since the area was closed - it was 4:49pm. When the lady said "yes, we have 10 minutes" the manager / pink sweater lady responded "the area is now closed" and stormed off. Very...

Liza was a total B :( rude, unhelpful, and stingy? I asked for extra dragonfruit pieces in a separate cup and she literally scooped 4 pieces. If I’m asking for extra, I’m asking for EXTRA. They actually made me a grande by accident at first, but Ella (I think her name was) said they would remake it and I could keep the grande :) But when LIZA saw I had the grande she said “oh did you want the venti?? Ok I can take that one and remake it for you ^^” …no…I’m keeping the accidental one you made, and I’ll keep the correct one too thanks. Otherwise it would just get thrown out…I never understand workers who try so hard to overcharge the customer + only give them what they paid for. There’s not more money going in your pockets if you take that grande back and throw it away. There’s not more money going in your pockets if you only give a few extra pieces of what the customer asked for. She definitely ticked me off, and I won’t be coming back here again. She gave me so much attitude when I asked her to give me more than FOUR tiny inclusions. She even put a cap on it, probably in hopes that I wouldn’t notice how little she gave me. TLDR: there needs to be more Ella’s...