QDOBA Mexican Eats — Restaurant in Castle Rock

Horrible and exceptionally rude staff. We had the worst dine in experience today in this Qdoba outlet. I ordered two veg burritos and veg tacos. I made it clear multiple times there should be no meat. The guy who was preparing the burrito went to get the fajitas. I told the staff person who was supposedly the manager himself to entertain other customers while I waited for the fajitas. But this person kept ignoring me even when the fajitas arrived and kept serving other customers. I had to intervene and ask him to start my order. He gave a very rude expression and talked very rudely to me. Two customers in line acknowledged this man was being very rude. On top of it he was very careless with my order. He kept on dropping chicken pieces on my burritos. I had to ask him to redo both my burritos. But he messed up with my tacos and put in chicken pieces in it. We didn’t realize until we were half done with our tacos. When I complained there was no remorse in their part. Not only this, when I was trying to explain them their fault the other person came in took my bowl and threw it in the trash and said “You are done. Leave the store.” Pathetic service, highly impolite and rude staff. Why should I leave the store without I being compensated for the for your blunder. Is this the way you treat your “all” your customers?? This store is a blemish due to its staff. See below picture of my half eaten bowl whose picture I managed to get before it being thrown into trash without my consent. You see chicken pieces in it. No remorse guys, no remorse...

We ordered catering for a birthday party that had roughly 15 people coming. I did 2 orders of the "taco kits for 10" thinking we would have plenty of food and maybe even some left over and I was completely wrong. As you can see from the pictures, both of the meat pans were roughly a 3rd full. I'm sure they go by weight but if anyone thinks that meat divided by 20 people is worth the $300 I paid for it (including the tip) I would strongly disagree. I will say the lettuce, salsa's, etc...that accompanied the meat were plentiful which makes the small amount of meat I feel we received even more odd. The worst part was when we called we were told a manager would be back in about 15 minutes and give us a call regarding the order. That was on Saturday and now it's Wednesday and still no call back. We ended up having to order pizzas to make sure everyone got food so needless to say I wouldn't recommend anyone order catering from Qdoba. Super...

I have never written a review for a restaurant in my entire life, but this specific location of qdoba has actually infuriated me so many times I had to say something. They have been closed not once, not twice, but THREE times I've tried going to this location during normal business hours. I swore off this location but decided to try one more time, I walked in a little before 8pm, over an hour before closing, and had an employee sneer at me as if I came in ten minutes before closing time, then they proceeded to tell me they were out of the first two things I tried to order so I left. I work in the restaurant industry and understand that things happen, but this qdoba location is absolutely horrendous, they have no clue how to run a restaurant and apparently get mad at customers that come in because they have to do their job. Save yourself the headache and go to the location by Red Robin or better yet just hit...