Carl's Jr. — Restaurant in Cedar Park

Ordered through the drive through was asked to pull forward while our chicken tenders cooked after paying. Got our food got home and noticed we were missing one of our burgers as I started passing our the food to everyone! I checked receipt to make sure it was on it and it was. I called and of course told I’m sorry you can come back and get it. Well that’s not very convenient especially when I got hungry people who want their food now!! I asked for a refund but told they can’t do that without the credit card in person! I’ve definitely had other restaurants refund to credit card if unable to get back without any problems but apparently Carl’s Jr isn’t up to speed with technology in 2025! So either way I have to go back there at some point for the sandwich we paid for or the refund that’s just ridiculous! I’ve only been here twice in the last few years and they got it right 50% of the time.

Well like the bag says eat like everyone is watching because they are they want your burger!! And this time they got it, I gave up mine to my family and made a peanut butter and jelly sandwich!! Thanks Carls Jr Signed...

Maybe I just came in at a bad time, but I was served a very old and stale patty that had clearly been sitting out for a while and reheated. I was the only customer in the restaurant, and the drive-thru was empty, so there was no excuse not to cook a fresh patty. The one I was served was dry and tasted no better than a public school cafeteria burger, or a BallPark microwavable patty.

The fries, at least, were fresh and delicious. Perfectly crisp and salted just right. They were a short step away from bowling alley fries (which I consider to be the gold standard). It is because of these dandy, delicious fries that I am giving two stars instead of one. Unfortunately, the fries alone were not enough to make up for the abysmal excuse for a sandwich that I was served.

Everybody who was on shift on the afternoon of 17 March 2025 (except for the very kind lady who was cleaning and restocking the dining room) should be held accountable for letting that patty leave...

After being in Texas for over 4 years and not knowing there's a Carl's Juniors about 10 mi from me blew my mind! I grew up on Carl's Jr in California a western bacon cheeseburger to me as one of the best cheeseburgers you could ever get,

So after leaving San Antonio Riverwalk on the way home we stopped by Carl's juniors I purchased my beloved western bacon cheeseburger x2 call my wife I'm just going to save him for later and I ate them before we even got halfway home.

Make no mistake the western bacon cheeseburger is awesome beyond words. I'll have to say that the burgers were rather dry there wasn't enough barbecue sauce you need to put a little more barbecue sauce on that burger. My suggestion is just get a side of barbecue sauce when you order.

I am leaving this review because I am going to Carl's Junior cuz I had a craving for a western bacon cheeseburger I can't wait to sink my teeth in...