Sake2Me Sushi - Cerritos — Restaurant in Cerritos

My very first time here was my first date with my significant other and I had very positive reviews and memories here, but unfortunately this past experience ruined my overall experience with them.

I went this week to go celebrate mothers day since this was the first time my mother went out to eat at a public place since COVID started. We went during lunch to attempt to avoid the long wait times. We got there 5 minutes after they opened but was hit with the 1 hour wait which was reasonable since they are very good on doing social distancing within the dining area. We had no problem waiting as we just went to the mall real quick to do an errand.

When we got back, I noticed most of the people waiting to be seated had a menu in their hand and they were marking things down on it. I grabbed one as well so we can just mark whatever we wanted and just hand it to the server when we sat down so we can get the food order as soon as possible. Everyone was doing the same thing. When we sat down, the server asked if we would want the happy hour pricing or the all you can eat. I distinctly said all you can eat and I said I did the ordering on this paper that was outside and handed him the paper. The food was very good and fresh and no complaints about it at all.

When we were done, the bill came and I put my credit card inside not looking at the price since I assumed it was the 24.99 per person. When I got the bill back to sign I noticed it was for $100 and immediately flagged the server to ask why. He said I gave him the happy hour menu, but I stated to him that when he asked us what we wanted I said All you can eat. He gave an answer stating the paper that I handed to him was for the happy hour. He did not mention anything about a different price or menu or corrected me when I said I wanted the all you can eat option but went along with me giving him that menu. Another server came to try to resolve the problem but said we did the happy hour menu. He noted that he usually tells people to transfer over what they wanted onto the all you can eat since apparently this is a common problem. I told him the server who served us did not give us this option and did not think any less of it even though I told him I wanted the all you can eat option. I told them I do not mind paying the extra cost for the sashimi since that was basically the only thing different that was ordered from the All you can eat menu and the happy hour menu. The server said it would basically cost more and then offered to give us a 2 roll credit the next time I came. I said no it is ok.

I would not come back just for 2 roll credit and I think the situation could have been avoided or handled better. I did not want to cause a scene and just accepted it and paid for the total cost. It is sad to stop coming here after so many years and was excited to come back to support the business.

To the owner: I accept that I could have read or looked better and that is my fault. But if a server asks me "do you want the all you can eat option or happy hour option" and I stated I want the all you can eat option, would it not be pretty clear I want the all you can eat option? Please use this as a training situation for future employees or just not have those menus outside for anyone to take.

This will be...

Can we say JACKPOT? Thanks to an amazing suggestion by one of our local foodies, we headed over to Cerritos for a long overdue sushi fix. We got there at 230pm on a Sunday. There was a bit of a long line huddled by the door with maybe 8 parties ahead of us. We were a party of 2 so it was only a 10 minute wait for us to get our own table.

I’m going to tell you now, this will be your one stop sushi spot for as long as you’re near. This is by far my new favorite, beating out any previous standings from Canada. AYCE sushi for us including tip was about $80 with us leaving with a proud sushi induced food coma. There were 3 menus given to us, one was AYCE, the other one was an a la carte happy hour, and a separate regular priced a la carte menu. The only difference I could tell for AYCE is that you don’t get the option of sashimi, and the happy hour menu is basically half the portion for half the price. We were starving for $31 for AYCE. It was totally worth it as we left with more of a bang for your buck.

Our favorites were the baked mussels, takoyaki, ALL tempura, carpaccio, bikini, and basically all the nigiri. The rice to sushi ratio was like 30 to 70 which was perfect.

The one thing we’ll be avoiding at our next visits will be the rolls though. I think to get the fix of their usual 8 piece classic cut rolls, we’ll just grab a hand roll. Also, maybe we’re just not used to it but what's with cream cheese in sushi? 2 out of 4 rolls we ordered had us gagging over the cheese meanwhile 4 out of 5 rolls all had imitation crab meat. For us to have a sane mind, we’ll be sticking to the nigiri along with being a little bit more studious in reading the descriptions of each roll. Also, chicken karaage was slightly dry but with a hit of lemon and spicy mayo made it digestible.

Ending the whole rave with the fact that we had an immaculate dinner, our server Brandon was beyond amazing! He had a very difficult table beside us and kept his cool the whole time while still being super diligent and prompt with keeping us waited and happy! Can’t be more ecstatic with...

Everyone beware!

My partner and I have been going here for some time now as it is a few minutes from our house and the convenience of being able to join the waitlist on Yelp. I have been raving about it to my family. My family was in town so we decided to have dinner here. I joined the waitlist around 5pm and we weren’t going to get seated until 7:30-7:45pm which was fine. We all caravanned to the restaurant from my house. I went to the host to check in. With a very aggressive tone he asked if everyone in the party was there. I said, yes we’re all here and one car is still parking. He looked at me and said so you’re not all here, you’re lying! I thought I misheard him and said excuse me? He repeated himself and said your party is not all here, you’re a liar. I was stunned. Didn’t expect something that foul to come out of his mouth like that. We proceeded to step outside to continue this as the rest of my family stood watching (by now everyone in my party was present). He proceeded to threaten to cancel our tables. At this point, we should have just walked away but knowing everyone is hungry and it was already late to find another restaurant to accommodate 12 people so we decided to stay just as a server said our tables were ready.

I asked our server, Nick, for the manager but was told the manager had already left for the night. Shortly after, the same rude host walked by our table and claimed he’s the general manager and part owner. I told him he was rude and unprofessional. He shouldn’t treat people, especially paying customers the way he just did. His response was, okay, with an air of arrogance and simply walked back to his station.

Really? You are going to accuse someone in that aggressive manner and you are supposed to represent an establishment? He apparently doesn’t understand the term HOSPITALITY or CUSTOMER SERVICE!

I regret dumping my hard earned money here last night. It will be our last time at this restaurant so...