Wendy's — Restaurant in Champaign

Everytime i go to this Wendy's its always a disappointment. All the workers could care less about anything let alone serving customers in a polite manner. At best they will get ur order correct but under cooked at worst they will get even the most simple orders completely wrong. One time i ordered 2 JR bacon cheeseburgers and i received 2 burgers with bacon only they left the cheese, the lettuce, the tomato, and mayo off. The chicken nuggets are always undercooked. Their buns always stale, the soda is always off, either watered down or way to much syrup and even tho they always ask what sauce u want they never put it in the bag. Even their frostys arent right. And to top it off the place is ghetto as a public housing project. I swear all the workers are high and just lazy and when they have to actually do their job its like u asked them to move the sun moon and the stars. Its pretty annoying especially when these ppl want 15$/hr. Management/the franchise ownership cant be oblivious to any of this either its pretty obvious there are some serious problems just walking into the place. Needless to say ill never be returning which is a shame bc i normally really enjoys Wendys. STAY WAY AT ALL COSTS.

Ps. Some of these other reviews giving this place 5 stars look fake to me. Dont be fooled this place is HORRIBLE. No one in their right mind would ever give this...

This place is a disaster. It needs a turn over badly; new management, new employees , and better training. I understand it's a Saturday and its lunch hour so of course its busy. But what have went on today I'd be embarrassed to work there. Food not being served on trays instead they sit the food on bags and had several food orders laying on counters for at least the 6 minutes I waited in line. All left to get cold and all the orders needed were frys. What's sad is the manager was at the fry station. They were mixing people orders up and instead of throwing the orders out that were messed up they gave them right back out to the drive through !. Employees in the back were touching chicken nuggets with their hands and no gloves on! I honestly cant believe it. How Is this place in business? Is this place family owned or corporate? The lady that is the manager on duty today just let this place run down the drain. The lobby looked horrible I had to clean off my table before I could even eat. Then I go to use the restroom and there is no tissue!!! You all should be ashamed...

Worst Wendy's in the area. Service is always horribly slow so I stopped going to this one for years. I thought I'd try it again, ordered the same thing I always order from the Urbana location (one of their salads). After a ridiculous long wait, I received my order and noticed I was charged full price (which I ordered) but only given a half portion. When I asked to speak to the manager to ask for a refund, she said instead she'd just give me a free salad next time I came in, which I accepted since I was in a hurry. She wrote on my receipt and I left. About an hour later I ended up with food poisoning, clearly from the salad. I went back to talk to the manager again, explaining how the salad made me sick and wanted a refund, expecting a FULL refund. The manager offered no apology, just opened the draw and gave me $2 (barely the price difference between the two sizes) and walked away. Stay away from this place, it's always had a bad reputation and it has not...