I never write reviews about places, because I typically do not care enough. I also have never had a dining experience where the manager compared their service to McDonalds and made me pay for food that was not good and I did not like. I came in wanting to like the place. I left honestly shocked at the disrespect and lack of common sense when dealing with customer service complaints. I ordered some spring rolls as an appetizer and was disappointed. I did not like them nor do I believe they were prepared correctly. I try to politely send them back after only taking a bite, saying simply that I do not like these and they were no good. I had a gentleman bring them back out and ask if I'd like to take them home, to which I said no and that I did not like them at all. He said that I will still have to pay for them because I ordered them, but they could give a 50% discount. Perplexed, I asked if they expected me to pay for something that I did not like or want to take home and he said yes. I asked to speak to a manager. May Hout was the "operations manager" on duty, and when she came out she asked what was the matter. I explained to her that the spring rolls I ordered were not what I had envisioned, that I did not like the way that they prepared their spring rolls and would not like them. She made several condescending remarks saying your employer does not expect you to work for free if they don't like the work you're giving them and you would not expect McDonalds to return something you did not like or was prepared properly on their menu. To top everything off, after giving me the business card I have in front of me as I write this review she comes over smiling saying that the table next to would be happy to pay for my meal if it would make me feel better about the experience which I found very rude. It's not about the money. Its that they want me to pay for something that did not taste good, I did not want to eat, and did not enjoy. I have over six years in the restaurant industry and completely understand how everything works, and I know enough to know that this is NOT how you handle a this type of situation. I was very surprised to have a manager argue with me about food that was not good. Don't worry, I paid for everything including a tip before I left. I would not expect this place to be in...
Read moreI have only done delivery and been happy! Prices for portion size is reasonably large. I’ve had the fried rice, pho and lo mien. What I enjoyed most is how accommodating they are with a vast amount of ingredients to add if you’d like. I often put cabbage in things. A few times I’ve asked them to use lo mien noodles instead of rice noodles for the pho and that is exactly what I received! I had my doubts they would since it goes against what pho is.. My favorite thing is ramen (restaurant soup). I don’t enjoy pho as much but ramen isn’t around this area, 30 minutes away at least. It was a happy medium met!
The spice level really depends on who is working that day. I’ve had the same lo mien with different outcomes on medium heat. One time it arrived so spicy with two kinds of Chile and red pepper flakes and I believe hot chili oil.. that time I could not eat it. I was more surprised than offended though because to me the food isn’t expensive.
The meat can be fatty and often should be better quality. It changes also, I once had great steak on the pho and the next it was tasteless. The Pho has had missing meat servings too but I assume that’s changes in their budget. To the person complaining about the Pho being too larger… literally… anywhere you order soup in this area at an Asian restaurant, it is huge! Get used to it and enjoy. (To them…have you been out from under a rock?) I usually save half of mine for a second meal. Stores and...
Read moreJungle Kitchen is hands down one of the best hidden gems in Chanhassen! If you’re craving authentic Southeast Asian cuisine, this place is a must-visit. The menu is diverse, featuring a delicious mix of Cambodian, Thai, Vietnamese, and Chinese dishes—all made with fresh ingredients and bold, balanced flavors.
I ordered the Orange Chicken and the Pad Thai on my last visit. The Orange Chicken was crispy on the outside, juicy inside, and coated in a perfectly tangy-sweet glaze. The Pad Thai was just the right amount of savory and had excellent texture—definitely one of the best I’ve had in the southwest metro. Portion sizes are generous, and everything came out piping hot.
The restaurant itself is cozy and very clean, with a welcoming atmosphere whether you’re dining in or grabbing takeout. The staff are incredibly friendly, attentive, and knowledgeable about the menu—they’re happy to accommodate spice preferences and dietary needs, which is a big plus.
Parking is easy, and the location is convenient—right off Highway 5 with plenty of spots in the lot. They also have online ordering through their website, which is super user-friendly and great for a quick pickup option.
If you’re looking for a reliable local spot with authentic flavors, excellent service, and great value, Jungle Kitchen is the real deal. I’ll definitely be back to try more items on the menu—especially the curry and pho, which I’ve heard amazing...
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