Mr Tokyo Japanese Restaurant — Restaurant in Chapel Hill

Itedakimasu! Hands down, our favorite sushi restaurant in the Triangle, NC. All-you-can-eat sushi, handrolls, Hibachi or Teriyaki, soups, and mostly fried appetizers + 1 of each kind of ngiri or sashimi (additional cost) for $24 each person ($15 on Lunch weekdays) is the ultimate feast deal for sushi lovers.

We've been here multiple times & introduced this spot to relatives. While customers have the option to order individually, the All-You-Can-Eat sheet is the way to go if you want to feast delicious sushi & other aforementioned Japanese foods for amazing value. When you enter Mr.Tokyo, you are given a sheet with a list of items you can check to order.

Here's our typical routine when me & my girl eat in Mr. Tokyo:

Round 1: My girl and I usually start off with 1 sheet each. We get miso soup & our choice of appetizers: I usually get a crab rangoon and shrimp tempura & she gets cheese mussels. We also get 1 each of most kinds of ngiri & we save the best piece for last: eel ngiri, which we "toast" with our chopsticks. 1 of my favorites is the eel classic roll, which has a slightly sweet oyster-like sauce & my girl loves the salmon handroll, which has avocado & cream cheese (Yes, she loves cream cheese in her sushi & handrolls).

On the same first sheet, we usually get 1 of their yummy sushis each. Her fave is the YipYip Roll, which has salmon, cream cheese, mango, spicy mayo, etc,. I' not a big fan of sushi with cream cheese so this is not my personal favorite but I think it's oishii.

My fave sushis are: Blackpepper Tuna, Deep Blue & we both enjoy the Dragon Roll. We've tried other sushis in the menu & we think most of them are worth trying at least once but the ones we mentioned are sushis we've ordered multiple times (once each every visit) & we'll definitely order again. Of course, we dip most of them in sodium-free soy sauce.

Round 2: We just use 1 sheet & we usually get 1 miso soup that we share, 1 or 2 more salmon handrolls & cheese mussels for her, 1 or 2 sushi rolls & Hibachi Steak & Shrimp with NO rice. Their Hibachi steak is actually higher quality than most Hibachi restaurants & shrimps are satisfyingly good. Most of the appetizers I get come with sweet sauce. While none of them are particularly amazing, they compliment the overall meal well.

Sometimes, we are both full by 2 rounds & if we get a 3rd round, it's usually to just add 1 roll or 1 Mr. Tokyo Bowl, the 1-per-customer-limited special item.

Orders are usually served surprisingly fast despite being crowded most of the time. Waiters refill waters fast & we never had an issue with them. This place is clearly professionally-managed. Restaurant's ambiance is accommodating, with pleasant music playing in the background. Lines can get long sometimes & because of the limited space, often times we had to wait - sometimes up to 30 minutes. They usse a reliable app for customers waiting. Wish they could expand to a bigger space - even the Monterrey Mexican restaurant beside it is way more spacious but Mr. Tokyo's seats seem to get occupied more.

If you love high-quality (and quantity) sushi & ngiri for a fair price, Mr. Tokyo is the #1 choice in the Triangle, and nothing even...

Started off with a 15 minute wait, but it turned out to be less than that. It was busy for a Thursday night.

The hostess took us to our table. She walks very fast, left us behind. Not much of an interactive with the hostess. Lost an opportunity to up-sell drinks, food, or chef specials.

Waiter was busy, but took our order in a reasonable time. We ordered appetizers/starters. Miso soup and crab rangoon:

Crab Rangoon, it is an order of only 2 pieces with a tiny tiny tiny bit of dipping sauce. They were okay, nothing specialor amazing, in my opinion NOT worth the price. I expected something more especially if only being served 2 pieces. You get the same item from a Chinese take-out restaurant. Plus you get more at a Chinese take-out.

Miso soup, it had good flavor. Portion size was small. The tofu size is very small.

Ordered several sushi rolls. The hands rolls were small. I would recommend you get the standard roll. The portion size of the hand roll is smaller when compared with the standard roll. You get a lot less. We asked to add-in items to the sushi rolls. The waiter did that was fine.

When we received the order or order did not have what we asked for. The waiter said the sushi chefs missed it. Waiter never offered to change our order or get the corrected order. He just said the chefs missed it. That was it. I asked that they removed the up charge for the addition on my bill. The waiter agreed.

OVERALL: I expected a lot more from this place: Food wise, dining environment, or something else to make the experience stand out. I have had better sushi rolls, crab rangoons, and miso soup from chain restaurants. I was not impressed. I was not impressed enough to take pictures of the foods because it looked regular, NOT special.

The food didn't stand out taste wise, except the miso soup. The sushi rolls didn't stand out for taste or flavor. It was tough to distinguish each item in the rolls. The ingredients are to compliment each other and give more of a taste/flavor experience. Especially for a Japanese style sushi restaurant. Sushi rice was not the best.

Would I go back? No. Went to this spot because it was close by. I have had better sushi at others locations and at chain sushi restaurants.

Try it out for yourselves. This is...

I’ve worked in the restaurant industry/customer service for many years. Serving the customer and making sure they leave happy has always been my top priority. Tonight I visited Mr. Tokyo with the hope of enjoying a nice meal, but unfortunately, my experience was far from pleasant. We were seated at a good time without having to wait on a Sunday night. Our server was Kaylee. Drinks were served and orders were taken. Our orders took long to come out but we understood because we were a party of 7. We were patient and waited. Finally, our food came out and everyone got their order, except me. I thought that it was going to come right out because again, party of 7, too many plates to take out all at once. However, I ended up waiting for over an hour without any updates from the staff or my server on where my plate was. After trying to get her attention a few times and being ignored I became very impatient. Everyone from my table was basically done eating and I had yet to get my food.

After being able to get her attention and ask about the status of my food, all she said was “ it should be out in 5 minutes.” Not something you would like to hear after already waiting for so long.

Despite my patience and understanding, I was eventually served my food but, sadly the food was cold. At this point, I was hungry and ready to eat and, didn’t want to wait another 30 mins to an hour to get my fresh plate. This was incredibly disappointing, especially after waiting for so long. The lack of communication and consideration from the staff made the situation even worse.

I had asked what would be done for the inconvenience and all she mentioned was that she was going to talk to them about it. Not one time did I see her go and speak to the manager about this issue to try and provide me with a great service. I understand that busy times can lead to delays, but the way this situation was handled was unacceptable. I would have appreciated more transparency and updates on the status of my food. I left feeling frustrated and disappointed, and I would not recommend this restaurant based on...