Applebee's Grill + Bar — Restaurant in Charleston

*(Starts the direct Applebees review) Okay, so this is going to be a little detailed...First, Im not saying Im an expert or I feel like the 'Food Police', but I have owned two restaurants in my life and guess you could call me a 'Foodie', I have loved places that are Michelin Five Star/James Beard,etc from Montreal to Nantucket to NYC to Bucks County, Buckhead, SoBe, The Fla Keys, WeHo, Los Angeles, New Orleans, etc etc. My usual thing to order is a center cut piece of meat, pref. Filet or nice regular Sirloin Cut and Lobster Tail. * Anyway, Ive oddly enough been to an Applebees 4 times in the past ten days. 3 times at this location and once in Quarter G? (New to area, South Charleston?..next to Jaguar dealer) But ALL 4 times I have ordered their "2 for $20/$25" . For $25 we have always chose the two Caesar Salads (Which is huge but would ask for less opposed to more dressing) instead of the ONE APP TO SHARE option. We then chose the Center Cut Sirloin (Bottom right of visual grid on menu). Its 6oz but we always pay the upcharge of $2.50 for an 8oz and is worth it. They have all been true center cuts (Not glued like some places...and yes, thats a thing now, look it up) I have asked for medium and got exactly medium each time. I always ask for drawn (melted) butter and several lemon wedges and like to sprinkle or dip my cuts into it. All four times I could have not needed a knife!...that is saying something! The taste was like any high end steak house that has cured the meat overnight. We usually get the Garlic Green Beans, which have been cooked to perfection, soft outside and firm/snap like inside and the loaded mashed or baked potato, I prefer the mashed since it has pieces of skin in it, and they use real products, not powdered or condensed.You get a ton of potatoes if you get mashed. This meal is worth of say, Hemingways at the Hyatt Regency Grand Cypress, a favorite hang out of mine in Central Florida, but without the $55 price each. (I am not complaining, as its one of my best resorts to relax and be taken care of). One thing I have to say. When places discount their products to much or you happen to use a BoGo coupon for your visit, please remember the servers still do the same work as if you paid full price, so please tip them accordingly to what the meal SHOULD have been without the discount. Its just not right to do it any other way, if you cant afford a few extra dollars, then you shouldnt be eating out, stay home. Now if the service is terrible, ...please let the manager/owner know, like I always said when I had my eateries... walking out without leaving a proper gratuity does not let me, as the owner or manager know what we did wrong, if you feel someone doesnt deserve a tip, please let the manager know as well. I always leave AT LEAST 20% based on printed prices. For you penny pinchers out their, remember, servers do not get minimum wage, they get much less and if you leave no tip at all or very little, they actually have to pay out a certain amount for your meal, they pay YOU to eat. So please, mention any problems first with the server and if they are daft or have an attitude, then ask for a manager or even call and speak to the owner on a Tuesday or later, most places are dark on Mondays, except most chains. I hope this helped someone, take care. Remember the...

June 21, 2023 Noel and I went to Lunch at Applebee's in KC after getting her car legal and shopping at Gabe's. We went with the 2 can dine for $27..we ordered Spinach & Artichoke Dip to share. Noel chose Chicken Alfredo with Spinach & I had Fiesta Lime Chicken. The waitress was nice. The food was great!

Previous Review: Okay I am more than upset, livid is the correct verbiage!!!!

We waited in line for 7 to 8 minutes, NO Hostess nothing!!! So, I called them. Waitress answered second ring, I asked her "Where is the Hostess, the line is out the door?" She said I will get the manager. Roughly 6 minutes later,lady manager asks "Who's next?" I said I guess we are, the party of 8 ahead of us left.

She showed us to our dirty booth, said she would get someone to clean it. No menus, no napkins nothing. After 5 minutes, I have my timer on phone at 22 minutes since we walked in...still no one acknowledged us. Table still dirty. I finally get up, get a towel off the other table and wash it off myself and get our menu.

Finally the girl comes over, we order a coke and a Budweiser draft...she leaves!! Now my timer is at 35 minutes, she brings my soda in plastic glass and walks away..no beer for Tony!!! Meanwhile my soda starts oozing out of the bottom of my plastic glass...so I grab some napkins off a dirty empty table across from us...she brings refills to the table beside us and they ask for 2 additional waters...I told my husband at 40 minutes on my timer...if that #@$& brings their waters before your beer we are out if here....

Here she came with their waters....we got up and left...NEVER AGAIN WILL I GO TO THIS APPLEBEE'S and I told the people waiting in line, showed them my phone screen...42 minutes and nothing...there was about 15 people that followed us out the door!!!!

They definitely had the worst service I have ever experienced at 3pm on a Saturday afternoon.... Oh by the way, after manager seated us and the 2 other parties waiting behind us, she retreated back into the office of restaurant and never came back out to help her staff...poor service and...

Waited over 30 minutes for the server Ashley P to even ask us our drink order, and by this time we had already been ready to order. When she came to us she asked our drinks and then walked away. She then took another 20 minutes to even bring us our drinks (we ordered water) and then walked away stating she would be right back. So about an hour into the visit, she finally takes our order, food is brought out in a reasonable amount of time and the quality was good. When she brought it out, we asked for the checks because we had been there over an hour now. We then waited another 15 minutes for our checks. During this whole endeavor, there were groups that had more than us (there were 4 of us), and seated well after us that had already been given their food and check and left. There was then a comment made about how some people are impatient. I would like to think that waiting over half an hour to place an order, is a good cause for a lack of patience. We all still tipped and enjoyed our food. The service was horrible and our server had a very bad attitude. We will not be going back to the Applebee’s in...