The Beach Rose Cafe — Restaurant in Charlestown

February 4th, 2024—My husband discovered this coffee shop while we were staying at the Preserve Resort and Spa. On the day we checked out, I insisted on visiting this coffee shop. There's ample parking available. We visited on a Sunday around 11 am. The first thing that catches your eye is the sign with the business name in pink. Upon entering, the combination of pink and brown colors creates a pleasant atmosphere. To the right of the entrance, there's an old typewriter, which I found to be cool! The whole place exudes character. They offer various products for sale, such as coffee, t-shirts, and other goodies. The menu is displayed on screens and an actual menu avilable . The kitchen is spacious, allowing customers to see what's cooking. The chef is friendly and genuinely cares about his clients, putting his heart into his cooking. I can only imagine how wonderful this place is in the summertime. They also offer outdoor seating. There's ample indoor seating available as well. They do have a bathroom, though you have to walk through the kitchen to reach it. It felt like I was in NYC while heading to the bathroom; some tiny restaurants in NYC have a similar layout. Overall, I thoroughly enjoyed my time here. The food was excellent. I particularly liked how the chef cooked the Rosemary with the potatoes; the rosemary had a toasty flavor, which I appreciated. I have to add the music , great selection of music add that to my experience I felt like it...

Very disappointing. Unfriendly service. Got the overnight oats which was loaded with sugar. The sourdough bagels are very disappointing. Not like a bagel at all. More like white bread. I asked if they had any oats without sugar and the cook responded like oats are never made without sugar. I ended up throwing everything out! My wife ordered the tuna on gluten free bread, but they gave her regular bread. They also forgot to add the muffin she ordered. See owners response. This is what is meant by bad service. We came up twice--once to say you forgot the muffin and a second time to ask about the oats. Owners response should be an indication of bad service you will get. And yes I threw...

Ordered 1 damn sandwich…someone else grabbed mine, and then had to wait another 30 mins for mine. Once a customer says they messed up and gave sandwich to someone else, wouldn’t you make their sandwich immediately? No, the cafe continued making sandwiches for others behind my order! Then I got furious, asked for a refund (ps I was with my 88 year old mom who was very hungry), and they REFUSED to give me a refund. Terrible on them because this is the result - bad review and loss of a customer. I don’t care if it’s a busy weekend. They really messed this up and should have just given me a refund for their errors. The free cookie just didn’t cut it...