United States Postal Service — Local services in Charlestown

So my local USPS allegedly delivered a package to me this week when I was at work, came home and there was nothing there. Delivery confirmation said it was in my mailbox, after talking with Amazon they were polite and understanding in replacing my order. Well nothing showed up again, and so I went to the local branch and asked them to track the package for me. I was shown nothing but contempt from the start, and when I kindly asked her to drop her attitude she started to steam out of her ears. I was being very careful with my tone and body language because I know how it can be in USPS branches. I walked out of there with nothing to show for my time money and hassle other than being mildly harassed and put into a terrible mood. Laurie at Charlestown USPS you get what you give, but in this case I wished her a good rest of the day and left...

They refuse to deliver packages. I once ordered a bed frame and the mail carrier said she couldn't deliver it because it wouldn't fit in the mailbox. In what world would a package that size ever fit in a mailbox?? More recently, I have had small packages not be delivered. I have to drive out to the post office at the other side of town to get my packages. Some of them definitely could have fit inside my mailbox, and no slip was provided to request redelivery. No second attempt was ever made. One package was marked delivered, but was actually held at the post office. It is winter, but my driveway was cleared with a snowblower and our walkway is shoveled. The mail carrier has made no attempt. It is laziness and a refusal to do her job. No one answers the phone when you call the post...

We've had problems for years with forwarded mail. We run a local, seasonal business and we have our mail forwarded during the off season. Each year multiple customers have their mail to us returned for bad address corrections, and they're always properly addressed to our long standing PO Box.

Just today the the Charlestown Post Office forwarded to us 2 pieces of mail that were addressed Charlestown residents that have no connection to our business. You can't...