Cottage 2 — Restaurant in Charlotte

You really must go on Allegheny where philos is now Harvest store now go right there on the side when you first go in the driveway turn to your right and you will see the Chinese restaurant and there is a U-Haul place right next door you are going to stop at the Chinese restaurant go in there and get you something to eat those of you that like chow mein soft noodles try the chicken chow mein soft noodles it is so good and they do not give you a little bit they give you a lot and the lady that runs the cash register she is very nice and she talks very good English and there is a young girl that works the front cash register also and she is very nice to but most people that comes in there they do not give them any respect at all but they give you respect always go there because I like the food and I like getting the fortune cookies I always get 12 fortune cookies if you get 12 fortune cookies they are $1.00. And you also must try their donuts they are very very delicious always get there and I always get their chicken wings they are very good and I always get their beef with onions and I also like their beef fried rice and they also sells veggies to and I also like they're Happy Family and I also like their fried wontons and I also like getting there fried or steamed dumplings and I also like their shrimp rolls also and I also like their fried apples on a stick and I also like their wonton egg soup and their plain wonton soup with nothing in it but wontons and I like they're sweet and sour chicken and I like their sesame chicken. And they have a Diet Menu, That I...

The price is decent and you do get a lot of food. Heres the thing that I do not like. I think they purposely make the rice that comes with your dinners to be as bland as humanly possible. Sadly you get a lot of it to. The shrimp fried rice however, very very tasty! Which is why I think they are wanting you to order the special fried rices.

I find it interesting that if you look at the reviews of most small chinese restaurants, there is one constant theme throughout them all. Rude customer service. Its almost 100% given that there is going to be a bunch of 1 stars just for this. Personally I think this is probably mostly the customers fault. A lot of it. I believe, is the attitude you start out with. I been eating at these little hole in the wall places for years and have never had any of them be rude to me. I always great them with a smile and a how are you doing today. most of these ladies, english is not their first language so if they dont write down your order right, dont take an attitude, just be kind and let them know its wrong. Im sure its just as frustrating for them. You stay kind and calm and you are going to see a huge difference. Just remember, everyone has bad days. Dont take someone being short and to the point as rude, if they are already at that stage you can bet they have probably...

I called asking for a SMALL lo mein, and four whole wings. The man who answered the phone had bad english and low patience but I work with him. He proceeded to tell me they didn’t have whole wings. I said okay and continued with the small lo mein he then told me my total which was 14.00 dollars I just said okay and hung up. When I arrived a women asked me was I ready to place an order. I told her I had a call in order.I very politely ask did they have whole wings she told me “ no “ and then told me my total which was 14.00. I then ask was I being charged for the wings for my total to come to 14.00 bc online a small lo mein was 6 or 7 dollars. She instantly got an attitude with me. She changed the price so I gave her my card but then I asked for an egg roll the women told me “ NO “ and walked away very rudely….. So again I’m trying to be the bigger person I politely ask for my money back, she then told me to look at a sign that said no refunds on food. At that point all I did was swipe my card I never got the food. she refused to give me my money back she was rude and nasty for no reason, I DO NOT RECOMMEND 3 stars smh I’m happy I didn’t eat here anyway ....