Hissho Sushi — Restaurant in Charlotte

Ok, first the good stuff. Vanessa was an excellent server, very kind, attentive, and helpful. I ordered the sunset roll, which has 8 rolls topped by a pile of salmon and tuna on 4 each. It has a very nice presentation. And that's where the nice part ends. This was very likely the worst sushi I ever had, to the point, that I'm hoping I don't get sick from having eaten it. The presentation, while nice looking, made it hard to eat, as you could try to balance the fish on top of the roll while eating it, or just take it off to eat separately, although that would also get rid of the sauce and tobiko that were on top of the heap. The rolls on the bottom, were actually quite good on their own. The fish on top were a whole different story. I've never had to spit out so much sushi in my life. The tuna, while ok in quality, was stuck together with parts on the fish that any self-respecting sushi establishment would never serve to the customers. It was like going to one of those fast food poke-bowl establishments where all of the tuna is just thrown in a bowl, whether it should be eaten or not. As for the salmon, most of it was good, but then there was the one part that was tinged something between green, brown, and grey. Yeah, tasting that one did not go well. It was definitely bad, which is something that should never happen at a place that serves raw food, and passes food inspections. Along with the other issues, the pickled ginger was good in general, aside from the parts that weren't pickled enough and were just straight ginger. I love ginger, but everything has its place, and plain ginger should not have been on a plate with sushi.

Overall, I'd highly recommend against eating there until they put a lot more effort into their craft, or at least undergo another...

Horrible place. Do not waste your money with these RUDE people that work for this company.

If he worked as my employee at my company he would have been sent packing with no job.

July 11 at 5:15pm the tall black guy working wearing the all black uniform yelled at my wife. I mean YELLED. She bought a sushi from the counter and proceeded to sit down at their tables.

He then literally yelled with a loud voice to my 90lb Vietnamese wife that she needed to leave. The seats are for dine-in guests.

I walked up as he proceeded to yell at her and asked him why he is being rude and talking to my wife with such a loud voice.

He said in a rude tone yet again, these seats are for dine in guest only.”

I told him she is dining in. She just bought a sushi from you and is sitting down to eat. What’s the difference?

He said she needed to order from the menu.

I asked what’s the difference? Is the menu more expensive? Is there a charge to sit there?

He said no.

I asked them what’s the difference? She is a paying customer just like anyone else. And no one is even sitting there. The tables are completely empty and she is a paying customer who bought the same food for the same price from the same menu.

These people do not care about you or their customer base.

Yet they charge you $18 for a small sushi roll and don’t even allow you to sit.

And their employee is extremely rude! Little did he know we were going to buy some saki and I was going to buy food for me too.

This guy should be fired and not allowed to work in a customer service focused business. He does not have the people skills or behavior to act like a reasonable adult with the companies image and customers...

Worst sashimi I’ve ever eaten: giant-cut chunks of mushy, blanched fish. I shuddered when I saw additional plastic packs of tuna defrosting under tap water in a nearby sink, about to be rolled. No one wore gloves while food prepping. Didn’t see any cleaning spray used at the counters, just brown toilet style paper towels. The same knife that slices avocados was used to slice open food packaging. $23 was the cheapest 9oz (barely) glass of white wine. The menu had old food smeared on it. I was asked to “sit tighter” to my dining neighbors at the bar to allow “other pretty ladies to join us.” The waiter was offended when the person next to me left a small tip and spoke out loud in front of other customers about it. He also dropped a wine bottle on the floor and never washed his hands after picking it up and then continued to bring out plates. It was hopping, but not slammed.

Some of the regulars said the sushi is a modicum better than the sashimi. I’ll pass next time and opt for a different layover meal. Good people watching is about all I can give a plus on. They do have to-go cups you can bring to the gate. Overall: major “meh” experience for a $50 app and one...