Airport Terminal — Local services in Charlotte

I recently had a connecting flight traveling through Charlotte Douglas Airport Sat .Oct 23rd . The city had a 5k run schedule on the terminal. I’m sure in planning they thought this was adventures and apparently profitable. But it was a headache for travelers flying into the City. We had to sit on the runway from our adjoining City more than half and hr until they cleared the runway and most of the flight miss their connecting flight 😡🤬. This was poor planning on the highest level. I was behind a couple that missed their flight (because of 5k Run.)They were en-route to a wedding and they were going to miss because there wasn’t a flight until several hrs later. A ton of stories were shared about missing their flight because of this (5k Run). I miss my flight . This city really needs better planning when it comes to planning because this was a bust, 😡🤬😤. How could you not consider the problems you would cause when planning a race on a terminal(at an airport)! Did you not consider the problems you would cause travels? Did you not think this was not going to not fit into everyone’s traveling plans? Making people miss special events etc. The planning committee needs to be fired AND the higher ups that allowed this to happen. Not a happy...

Understanding there's alot of renovation going on, there's only one entrance/exit in this particular area of the airport. Workers and passengers alike share this entrance/exit, the weekends are generally jammed packed and along the walkway. This is a safety concern, as workers and passengers alike, have to walk on the asphalt in order to get through and by to the one entrance/exit. This is unsafe and a hazard to physical harm, if not careful. There's a shortage of bus drivers for employees and passengers. Which is also more of a reason why this is a hazardous environment. Smokers have no particular area to smoke their cigarettes. I appreciate the public drives for their safe driving and the traffic coordinators for their abilities in maintaining safety to the best of their ability. Hopefully the traffic coordinators have water for hydration, and breaks due to the heat. Understanding they're in shade, the summer heat is not biased. There truly needs to be more outdoor seating in this general area as well. Fans will probably help. There's very little to no ventilation, considering all of the vehicles and the heat from their exhaust pipes that contribute to the...

I was rebooked and forced to come through this airport on my way from London to Ohio after my original, more convenient flight to New York was cancelled, likely so the airline could pack more passengers into fewer flights. When I arrived, the customs line was outrageous—about 500 people deep and taking over an hour to get through. I had a tight connection to catch, the last flight of the night, and the airline staff didn’t care at all. The woman I spoke with was incredibly rude, almost relishing the thought of passengers missing their flights. Meanwhile, there’s a faster Global Entry line, which feels like a ploy to pressure people into paying for that service. On top of that, even though I was just in transit, I still had to leave the secure area and go through the same slow TSA line as everyone else—a huge waste of time that makes the entire process even more frustrating. TSA is a joke, that wastes taxpayer money and traveler time but doesn't...