Lula Banh Mi & Pho (Arboretum) — Restaurant in Charlotte

This is a fantastic spot for anyone craving a comforting bowl of pho or bun bo hue. The menu also features banh mi and boba, making it a versatile choice for a variety of cravings. The restaurant is clean, with a cozy and relaxed atmosphere that invites you to take your time and enjoy your meal—no rush or chaos here.

The ordering process is simple and efficient: place your order at the counter, choose your table, and let the friendly staff bring your food to you. I really appreciate this setup—it’s convenient and allows for a laid-back dining experience.

We started our meal with the chicken wings and sugarcane shrimp, both of which were absolutely delicious. For mains, we tried the beef and chicken pho as well as the bun bo hue. Each dish arrived hot, full of flavor, and perfectly balanced—nothing too overpowering.

Overall, the food and service were excellent, and we’ll definitely be back for more. If you’re looking for authentic Vietnamese comfort food in a relaxed setting, this place...

Food and service just OK. Plenty of vegetarian /vegan options.

I have been here twice because Vietnamese food is my all time favorite but I have not thought the food was amazing either time. I appreciate the vegan options a lot but there weren’t enough vegetables in either my vegetarian pho (just tofu & mushrooms + toppings) or tofu noodles. Most Vietnamese places have dishes that are FULL of fresh veggies but even when I asked the cashier to add some in, she said no.

Also, if you’re vegetarian/vegan and order the tofu noodles, there isn’t a vegetarian/ vegan sauce that comes with it (they still just give you the one with fish sauce in it). They do have a good amount of table sauces though, like hoisin and sriracha, so you can make do.

Service wise- I don’t mind ordering at the counter but no one checked on us after bringing our food so we had to get up twice to ask for things we needed (chopsticks, small box, etc). Just not the...

This place is an absolute JOKE. I happened to notice it while out running errands and decided to try the food and give them a chance to earn me as a new regular customer.

I asked for a SMALL chicken pho TO GO… but they refused and told me I can only take out a LARGE size.

When I continued to press for a REASON why I can’t take out a small pho, they showed me that they only have ONE container size. LARGE. Therefore I can only purchase a large to go.

I’ll leave it at that for you to decide whether an establishment like this deserves your business.

Of course they would respond and make it about “packaging cost” when they could have just filled up the same container with less product. Brilliant. You just failed to acquire a potential new lifetime customer who would have spent hundreds… over maybe a $.20...